Brooke Mukenschnabl
Parkland,FL
Summary
Dedicated Speech-Language Pathologist Assistant with high productivity and reliability. Excels at interpersonal communication, empathy, and patience, ensuring effective interaction with people of diverse backgrounds and needs. A motivated student with strong work ethic and willingness to learn. Proven history of maintaining professionalism, coaching, satisfying customers, and driving retention from four years of food and customer service experience.
Overview
5
5
years of professional experience
Work History
Speech-Language Pathologist Assistant
Breakthrough Therapy Services
Cooper City , FL
02.2024 - Current
- Provided support to clients by creating a positive learning environment, engaging them in conversation and providing feedback on their performance.
- Collaborated with other professionals including teachers, psychologists and medical staff to ensure continuity of care for clients.
- Provided instruction on speech production techniques to improve articulation accuracy.
- Instructed caregivers on strategies for managing communication difficulties in home settings.
- Observed and documented client progress during therapy sessions.
Speech-Language Pathologist Assistant
South Florida Autism Charter School
Hialeah , FL
02.2024 - 05.2024
- Helped with the design of therapeutic exercises tailored to the needs of each patient.
- Demonstrated proper use of augmentative communication devices such as picture boards or computers.
- Observed patients during speech therapy sessions to document their performance.
- Instructed clients in techniques for more effective communication.
Graduate Assistant
Nova Southeastern University | NSU
Davie , FL
09.2023 - 02.2024
- Performed administrative tasks such as filing documents, preparing reports, and making appointments.
- Collaborated with faculty members, departmental staff, and students to improve the NSU speech clinic.
- Assisting graduate students with checking out therapy resources and speech assessments.
Barista
Starbucks
Saint Charles , IL
05.2023 - 09.2023
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Adhered to health department regulations concerning sanitation standards.
Barista Trainer
The Brew Cafe
Milwaukee , WI
10.2019 - 11.2022
- Conducted on-site trainings for baristas in proper brewing techniques and customer service etiquette.
- Participated in regular meetings with store managers to discuss employee performance metrics.
- Facilitated open dialogue between trainers and employees regarding job expectations, policies, and procedures.
- Award: Student Employee of the Year
Education
Master of Science - Speech-Language Pathology
Nova Southeastern University
Davie, FL06-2026
Bachelor of Science - Speech-Language Pathology And Audiology
Marquette University
Milwaukee, WI05-2023
Skills
- Customer service
- Active listening
- Kaizen
- Collaboration
- Conflict resolution
- Self-motivation
References
References available upon request.
Timeline
Speech-Language Pathologist Assistant
Breakthrough Therapy Services
02.2024 - Current
Speech-Language Pathologist Assistant
South Florida Autism Charter School
02.2024 - 05.2024
Graduate Assistant
Nova Southeastern University | NSU
09.2023 - 02.2024
Barista
Starbucks
05.2023 - 09.2023
Barista Trainer
The Brew Cafe
10.2019 - 11.2022
Master of Science - Speech-Language Pathology
Nova Southeastern University
Bachelor of Science - Speech-Language Pathology And Audiology
Marquette University
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