Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Brooke Mullen

North Haven,CT

Summary

Dynamic team player with a proven track record at Crumbl Cookies, excelling in customer service and cash handling. Recognized for enhancing workflow efficiency and training new staff, while maintaining high food safety standards. Committed to fostering a positive work environment and ensuring quality control in fast-paced settings.

Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.

Overview

1
1
year of professional experience

Work History

Team Member

Crumbl Cookies
08.2025 - Current
  • Prepared and baked cookie dough according to established recipes and quality standards.
  • Assisted in maintaining cleanliness and organization of the kitchen and front-of-house areas.
  • Handled customer orders efficiently, ensuring accurate transactions and positive service experience.
  • Monitored inventory levels, restocking supplies as necessary to meet demand during peak hours.
  • Collaborated with team members to improve workflow efficiency during busy shifts.
  • Trained new staff on operational procedures and best practices for food safety compliance.
  • Engaged with customers to provide product recommendations and upsell seasonal offerings.
  • Contributed to team success by completing jobs quickly and accurately.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Team Member

Jersey Mike's Subs
08.2024 - 08.2025
  • Assisted in daily food preparation and assembly of subs, ensuring quality and freshness.
  • Provided exceptional customer service by taking orders and addressing inquiries efficiently.
  • Maintained cleanliness and organization of workstations, adhering to health and safety standards.
  • Collaborated with team members to streamline operations during peak hours, enhancing service speed.
  • Executed cash handling procedures accurately during transactions, contributing to financial accountability.
  • Supported inventory management by restocking supplies and monitoring product freshness regularly.
  • Contributed to team success by completing jobs quickly and accurately.

Education

High School Diploma -

North Haven High School
North Haven, CT
06-2025

Associate of Arts - Environmental Science

Middlesex Community College
Middletown, CT
06-2027

Skills

  • Customer service
  • Cash handling
  • Food safety compliance
  • Inventory management
  • Team collaboration
  • Cleanliness standards
  • Time management
  • Problem resolution
  • Staff training
  • Quality control
  • Positive work environment
  • Clear communication
  • Creativity and innovation

Interests

  • Drawing and Painting
  • Acting and Theater
  • I have a passion for photography and editing photos
  • Creative Writing
  • Baking
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Hiking
  • Gardening
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Watching Movies and TV Shows
  • Animal Care
  • I like working with my hands and fixing things
  • Supporting STEM education initiatives and mentorship programs
  • Graphic Design
  • Volunteering at local animal shelters and rescue organizations
  • Animal Welfare Advocacy
  • Digital Art and Animation
  • Astrology
  • Environmental Stewardship
  • Environmental Conservation Projects

Timeline

Team Member

Crumbl Cookies
08.2025 - Current

Team Member

Jersey Mike's Subs
08.2024 - 08.2025

High School Diploma -

North Haven High School

Associate of Arts - Environmental Science

Middlesex Community College
Brooke Mullen