Brooke N Bay
Perry
Summary
Detail-oriented and dependable professional with experience in manufacturing, customer service, hospitality, and logistics coordination. Proven ability to manage operations, provide excellent customer service, and support team success in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Tool Crib Attendant
Ditch Witch
Perry
01.2022 - 10.2026
- Tooling Setup
- Identifying drills, holders and personal material
- Tracking, receiving, and checking in freight
Mobile service advisor Logistics & transportation
Seth Wadley Ford
Perry
02.2025 - 04.2026
- Assisted customers with service inquiries and vehicle maintenance needs.
- Scheduled appointments and managed service department workflow effectively.
- Communicated with technicians to ensure accurate diagnosis and repairs.
Leasing Assistant
C-Star Management
Stillwater
05.2020 - 01.2022
- Answering multi-line phone system
- Maintaining a key holder position
- Contract and Lease negotiations
Call Center Representative
Alliance Data
Draper
09.2018 - 11.2018
- Educate customers on available payment options
- Discuss sensitive financial information with customers
- Take/setup payments for customers
Production Assembler/Team Leader
Ditch Witch
Perry
11.2012 - 08.2018
- Managed/ Monitored/Reported progress of the assembly line
- Tracked progress of manufactured parts
- Assembled the RT30/Pedestrian/410SX/SK1550
- Track/Report deviations
Front Desk Receptionist
Comfort Inn & Suites
Perry
08.2012 - 11.2012
- Greeted guests warmly and provided check-in assistance.
- Managed phone inquiries and directed calls to appropriate departments.
- Scheduled reservations and coordinated guest requests efficiently.
Education
Perry High School
Perry, OKUniversity of Phoenix -
University of Phoenix
Meridian Technology Center
Stillwater, OKSkills
- Interpersonal skills
- SAP
- Customer Service
- Leadership/Management
- Microsoft Office
- 8 step problem solving
- Continuous Improvement Training
- Inventory & Logistics Coordination
- Strong Communication & Problem Solving
References
- George Barnes (405)204-1931
- Dusty Boyd, (580)370-5515, duboyd@ditchwitch.com
- DD Ladson (580-307-2261), ladsondd@gmail.com
- Jeremy Passmore (405)762-9195
Awards Certificates
WorkKeys National Career Readiness Certificate, Gold, 02/17/20
Timeline
Mobile service advisor Logistics & transportation
Seth Wadley Ford
02.2025 - 04.2026
Tool Crib Attendant
Ditch Witch
01.2022 - 10.2026
Leasing Assistant
C-Star Management
05.2020 - 01.2022
Call Center Representative
Alliance Data
09.2018 - 11.2018
Production Assembler/Team Leader
Ditch Witch
11.2012 - 08.2018
Front Desk Receptionist
Comfort Inn & Suites
08.2012 - 11.2012
Perry High School
University of Phoenix -
University of Phoenix
Meridian Technology Center