BROOKE NEWMAN
Chattanooga,TN
Summary
Detail-oriented Accounting and Operations Specialist with over 12 years of experience supporting high-volume freight and service-based organizations. Expertise includes accounts payable and receivable, invoice processing (exceeding 600 daily), billing reconciliation, and financial reporting. A proven track record of enhancing workflows through automation and AI-assisted tools reflects a commitment to increasing efficiency and minimizing errors. Recognized as a collaborative team member dedicated to accuracy, compliance, and continuous process improvement.
Overview
5
5
years of professional experience
Work History
Accounting Specialist
Trident Transport
Chattanooga, TN
10.2022 - 07.2025
- Processed and posted 600+ invoices daily within high volume freight operations
- Managed accounts payable and receivable functions to ensure timely payments and cash flow stability
- Generated weekly AP aging and financial reports for leadership review
- Identified process gaps and implemented workflow improvements that increased efficiency by 20%
- Leveraged AI-assisted tools and Excel automation to reduce manual date entry and improve reporting accuracy.
- Documented billing procedures and established oversight checkpoints to support audit readiness
- Trained and mentored new accounting team members on ERP systems and standardized processes
- Resolved complex billing discrepancies an system errors to maintain ledger accuracy
Billing Specialist
Trident Transport
Chattanooga, TN
08.2022 - 10.2022
- Processed 800+ unbilled invoices weekly to ensure revenue capture, totaling $5M+ in billings
- Reviewed shipping documents to validate charges and ensure billing accuracy
- Investigate and resolve EDI billing errors to reduce payment delays
- Monitored unbilled reports to ensure timely revenue capture
- Coordinated with operations and carrier partners to reconcile discrepancies
- Assisted with tax documentation and regulatory billing compliance
- Supported automation initiatives to reduce manual invoice review processes
Account Manager
Trident Transport
Chattanooga, TN
04.2021 - 08.2022
- Managed full client lifecycle from onboarding through retention with high-volume freight accounts
- Oversaw billing coordination and resolved account discrepancies to protect revenue integrity
- Negotiated terms and pricing agreements to support revenue growth
- Acted as liaison between clients, carriers and internal accounting teams
- Identified operational inefficiencies and collaborated on workflow improvements
- Analyzed account performance metrics to strengthen retention and service delivery
- Maintained detailed CRM records to ensure contract compliance and accurate invoicing
Receptionist & Client Assistant
Kenneth C. Rannick, Attorney
Chattanooga, TN
04.2020 - 04.2021
- Managed front desk operations and served as the first point of contact for clients and vendors
- Maintained accurate billing records and supported accounts receivable tracking
- Assisted with invoice preparation, payment posting, and follow-up on outstanding balances
- Coordinated appointment scheduling and ensured timely document preparation.
- Reviewed legal and financial documents for accuracy and compliance
- Utilized office management software to maintain case records and financial documents
- Implemented digital organization systems ot improve file retrieval and reduce processing delays
Skills
- Accounts Payable & Receivable
- High-Volume Invoice Processing
- Financial Reporting and AP Aging
- Revenue Integrity Management
- Billing & EDI Systems
- ERP software
- Microsoft Excel (Reporting and Automation)
- Process Improvement and Documentation
Additional Experience
- Marketing Sales Director | Server | Event Coordinator | Catering Staff | Nanny
Timeline
Accounting Specialist
Trident Transport
10.2022 - 07.2025
Billing Specialist
Trident Transport
08.2022 - 10.2022
Account Manager
Trident Transport
04.2021 - 08.2022
Receptionist & Client Assistant
Kenneth C. Rannick, Attorney
04.2020 - 04.2021