Summary
Overview
Work History
Education
Skills
References
Timeline
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Brooke Parrish

Brooke Parrish

Dripping Springs,TX

Summary

Experienced Office Management and Systems Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

13
13
years of professional experience

Work History

System Administrator

Realty Austin
11.2018 - 03.2024
  • Streamlined onboarding processes for increased efficiency, reducing time-to-productivity for new hires.
  • Established strong relationships with cross-functional teams to ensure seamless integration of new employees into their roles.
  • Monitored progress of new hires throughout the onboarding process, providing feedback and guidance as necessary.
  • Maintained accurate records of employee data and documentation throughout the onboarding and offboarding process, adhering to company policies and legal requirements.
  • Assisted in the onboarding process of new employees by setting up workstations, provisioning accounts, and providing initial IT training as necessary.

Senior Assistant Manager

FirstService Residential
02.2017 - 11.2018
  • Acquires and maintains current knowledge of state regulatory agency statutes and each client's community's documents, policies and procedures
  • Responsible for all field activities associated with a property as it relates to the covenants
  • Oversees the tracking and response to home owners' service requests
  • Maintains home owner relation program and regular positive communication with each home owner
  • Coordinates insurance requirements for properties and associated vendors
  • Manages client relationships to ensure retention and a high level of service including timely and complete resolution of tenant concerns, coordinating special services and requests and conducting formal and informal inspections
  • Establishes and maintain industry contacts and relationships in the property's marketplace through involvement in trade organizations, property management and real estate associations and networking opportunities with vendor outreach and peer groups
  • Creates the culture needed to enhance, promote and execute daily positive interaction among members of the building management team
  • Assist the Manager in supervising and oversees projects performed by Facilities Manager and Facilities Staff
  • Assist the Manager in setting and implement guidelines for the highest standards of performance and instills them in the staff by assisting manager with personal follow-up to insure that the service is being delivered
  • Demonstrates a routine and effective ability to adjust to changing circumstances.

Children's Department Manager

Zara
12.2013 - 11.2016
  • Provide excellent customer service while performing multiple functions within the store; such as handling merchandise, speaking with customers, visual merchandising, sales, stock management, buying, loss prevention, human resources, operations and being responsible for the well-being of the store and its associates.

Keyholder/ Sales Team Member

Scholar Wear
05.2011 - 08.2012
  • Provide excellent customer service to children and parents along with excelling in multiple duties within the store
  • Responsible for opening and closing the store, cash box, and schedule making for the store.

Education

High School Diploma -

Archbishop Mitty

Visual Communications -

Fashion Institute of Design & Merchandise

Skills

  • Communication
  • Time Management
  • Self-motivation
  • Ability to Work Under Pressure
  • Effective Leadership
  • Teamwork

References

  • FirstService Residential, Abraham Salazar, (512) 466-1229
  • Zara, Harshjot Chatha, (408) 890-9441
  • Scholar Wear, Marcelle Jacobsen, (408) 973-1701
  • Bureau of Medical Economics, Mark Christiansen, (408) 998-5811

Timeline

System Administrator

Realty Austin
11.2018 - 03.2024

Senior Assistant Manager

FirstService Residential
02.2017 - 11.2018

Children's Department Manager

Zara
12.2013 - 11.2016

Keyholder/ Sales Team Member

Scholar Wear
05.2011 - 08.2012

High School Diploma -

Archbishop Mitty

Visual Communications -

Fashion Institute of Design & Merchandise

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Brooke Parrish