Brooke Patterson
Health Unit Coordinator
Sycamore,IL
Summary
Proactive and versatile professional with a strong ability to adapt to new challenges. Demonstrated problem-solving skills and a proven history of building strong relationships with clients and team members. Committed to supporting team success and delivering positive results. Experienced in customer service, multitasking, and effective time management.
Overview
4
4
years of professional experience
Work History
Health Unit Coordinator
Cindy Issac
DeKalb
08.2025 - Current
- Coordinated patient admissions and discharges, enhancing overall hospital workflow.
- Facilitated interdepartmental communication to ensure timely address of patient care needs.
- Responded to patient call lights quickly and expedited appropriate follow-through.
- Provided administrative support to nursing staff.
- Updated and maintained unit policies, ensuring compliance with healthcare regulations.
- Managed inventory of medical supplies, guaranteeing availability for uninterrupted unit operations.
- Organized patient records, charts, and other documents in an orderly manner.
Patient Access Specialist
Northwestern Memorial Hospital
DeKalb
01.2023 - 08.2025
- Maintained accurate patient registration records in electronic health record system to ensure seamless access to care.
- Collaborated with clinical staff to ensure timely processing of orders for tests, treatments and procedures.
- Conducted financial counseling for patients, facilitating understanding of payment options and assistance programs.
- Educated patients on financial policies and procedures, enhancing understanding of payment options and promoting compliance.
- Clarified facility policies and services for patients during appointments, supporting informed decision-making.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
YMCA Camp Counselor
Aaron Confer
DeKalb
05.2023 - 09.2023
- Coordinated and led group activities for campers and counselors.
- Engaged children in arts and crafts, sports activities, games, and field trips, promoting creativity and teamwork in a safe environment.
- Developed and implemented individualized behavior management plans for campers with special needs, enhancing their participation and personal growth.
- Established trust and rapport with campers, facilitating their adaptation to new environments and alleviating anxiety.
- Created an environment conducive to learning by implementing positive reinforcement strategies.
- Explained principles, techniques and safety procedures and demonstrated use of materials and equipment.
- Enforced COVID-19 safety procedures and protocols before, during and post-camp to enhance wellness.
Marketing Assistant
Christopher Patterson
Sycamore
05.2022 - 09.2023
- Adapted marketing strategy based on consumer preferences, resulting in improved engagement.
- Optimized and prepared content for digital and printed collateral, increasing outreach effectiveness.
- Proofread and finalized marketing communications to ensure clarity and correctness.
- Managed scheduling, supply ordering, and phone communications to support marketing operations.
Education
Some College (No Degree) - Associates Degree
Kishwaukee College
Malta, IL12-2025
High School Diploma -
Sycamore High School
Sycamore , IL05-2023
Skills
- Medical terminology
- HIPAA compliance
- Healthcare software
- Documentation
- Record management
- Patient advocacy
- Time management
- Problem-Solving
- Decision-making
- Resource allocation
- Team leadership
- Relationship Building
- HIPAA compliance
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridSalary Range
$25/hr - $45/hrTimeline
Health Unit Coordinator
Cindy Issac
08.2025 - Current
YMCA Camp Counselor
Aaron Confer
05.2023 - 09.2023
Patient Access Specialist
Northwestern Memorial Hospital
01.2023 - 08.2025
Marketing Assistant
Christopher Patterson
05.2022 - 09.2023
Some College (No Degree) - Associates Degree
Kishwaukee College
High School Diploma -
Sycamore High School