Brooke Perez
Santa Ana,CA
Summary
Dependable professional with superior skills in working in both team-based and independent capacities. Bringing a strong work ethic and excellent organizational skills to any setting. Experienced in fast-paced environments and adaptable to last-minute changes.
Overview
7
7
years of professional experience
Work History
Intern
VCA Airport Irvine
Costa Mesa, CA
08.2023 - 10.2024
- Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
- Ensured that cages were kept clean at all times.
- Assisted veterinarians in examining animals.
- Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
- Handled and restrained animals following safety requirements and procedures.
- Assisted veterinarians during procedures and examinations, calming animals and handing instruments.
Client Service Specialist
Madison Reed
Tustin, CA
10.2022 - 03.2023
- Provided customer service support to clients in a timely and efficient manner.
- Developed strong relationships with customers through friendly interactions and problem-solving abilities.
- Processed orders, returns, exchanges, and refunds accurately and promptly.
- Escalated complex customer inquiries to supervisors when necessary.
- Scheduled and confirmed appointments based on customer availability.
- Greeted incoming customers to provide immediate, friendly and knowledgeable support.
TK Teacher
Calvary Chapel Of Costa Mesa
Costa Mesa, CA
08.2017 - 06.2022
- Encouraged critical thinking skills and problem solving strategies among students.
- Maintained a safe and orderly learning environment for all students.
- Provided individualized instruction to meet the needs of all students.
- Participated in professional development workshops related to teaching methods or curriculum changes.
- Developed and implemented lesson plans based on curriculum objectives.
- Utilized technology-based learning tools to enhance classroom instruction.
- Organized parent conferences throughout the year to discuss student progress.
- Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
Education
High School Diploma -
Segerstrom High School
Santa Ana, CA06-2010
Some College (No Degree) - Veterinary
OC Veterinary Assistant School
Garden Grove, CASome College (No Degree) - Early Childhood Education
Santa Ana College
Santa Ana, CASkills
- Teamwork and Collaboration
- Quick Learner
- Flexible Schedule
- Problem-Solving
- Multitasking and Organization
- Fast Learner
- Client Relationships
References
References available upon request.
Timeline
Intern
VCA Airport Irvine
08.2023 - 10.2024
Client Service Specialist
Madison Reed
10.2022 - 03.2023
TK Teacher
Calvary Chapel Of Costa Mesa
08.2017 - 06.2022
High School Diploma -
Segerstrom High School
Some College (No Degree) - Veterinary
OC Veterinary Assistant School
Some College (No Degree) - Early Childhood Education
Santa Ana College
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