Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Peterson

Pardeeville,WI

Summary

Maintained organized, current and efficient office records by consistently addressing issues and keeping files properly stored. Effectively reduced inefficiencies and storage needs by archiving aging files and eliminating redundancies. Systematic and knowledgeable with strong attention to detail and strong work ethic.

Overview

6
6
years of professional experience

Work History

Cosmetologist

Salon Twelve 26
01.2023 - Current
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.

Office Clerk

Village Of Pardeeville
06.2021 - 01.2023
  • Interacted with customers by phone, email, or in-person to provide information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.

Lead Sandwich Maker

Jimmy John's
11.2019 - 01.2021
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Kept workplace clean and organized in line with restaurant policies.
  • Greeted guests, promoted specials, and took orders.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Trained team members to prepare sandwiches and other items according to instructions.

Teller

BankFirst
03.2018 - 03.2019
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.

Education

Associate of Arts - Business Management

Madison Area Technical College
Madison, WI
05.2024

Advanced College of Cometology
Waupun WI
12.2022

High School Diploma -

Pardeeville High School
Pardeeville, WI
05.2021

Skills

  • Data Management
  • File Organization
  • File Maintenance
  • Records Management
  • Billing and Coding
  • Telephone Reception
  • Office Management

Timeline

Cosmetologist

Salon Twelve 26
01.2023 - Current

Office Clerk

Village Of Pardeeville
06.2021 - 01.2023

Lead Sandwich Maker

Jimmy John's
11.2019 - 01.2021

Teller

BankFirst
03.2018 - 03.2019

Associate of Arts - Business Management

Madison Area Technical College

Advanced College of Cometology

High School Diploma -

Pardeeville High School

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Brooke Peterson