Brooke Rhodes
Kailua Kona,Hawaii
Summary
Dynamic professional with expertise in office management and team coordination. Known for successful event planning and maintaining accurate inventory levels, ready to leverage skills to enhance community engagement and streamline operational processes in the beauty world again.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Manager
Alii Lani Townhomes
Kailua-Kona, Hawaii
02.2025 - Current
- Coordinated communication between residents and management for efficient service.
- Scheduled maintenance requests and ensured timely follow-up actions.
- Maintained inventory of office supplies and ordered replacements as needed.
- Supported event planning for community gatherings and resident engagement activities.
- Maintained filing system for records, correspondence and other documents.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Assistant Manager
BJ Penn UFC Gym
Hilo, Hawaii
09.2023 - 01.2025
- Managed member inquiries and provided exceptional customer support.
- Developed promotional materials to enhance member engagement and retention.
- Assisted in daily gym operations and member services.
- Coordinated class schedules and instructor assignments for optimal coverage.
- Collaborated with management on community outreach initiatives and events.
- Monitored employee attendance records, timekeeping, and payroll information.
Lash Artist
Kristin Wood Lashes
Honolulu, Hawaii
01.2022 - 08.2023
- Applied various lash techniques to enhance client's natural beauty.
- Consulted with clients to determine desired lash styles and preferences.
- Developed positive relationships with clients to encourage repeat visits.
- Ensured that high-quality service was provided to every client at all times.
Assistant Manager
Hoala Salon And Spa
Honolulu, Hawaii
12.2021 - 08.2023
- Assisted in managing daily spa operations and staff schedules.
- Coordinated guest services to enhance customer experience and satisfaction.
- Implemented marketing strategies to promote spa services and packages.
- Anticipated spa and salon guest concerns and addressed problems quickly and to satisfaction of patrons.
- Developed seasonal and targeted promotions to drive brand exposure and generate revenue.
- Hired, led and provided performance management for spa employees.
Medical Esthetician
Envy Eyes and Wax
Kapolei, Hawaii
12.2019 - 12.2021
- Provided personalized skin care consultations to clients based on unique needs.
- Administered advanced facial treatments using high-quality esthetic products and equipment.
- Educated clients about skin care routines and product recommendations for home use.
- Maintained a clean and organized treatment room in compliance with safety standards.
- Developed strong client relationships through effective communication and follow-up services.
- Monitored inventory levels and ordered supplies to ensure continuous availability of products.
Sales Associate
Nordstrom
Honolulu, Hawaii
04.2018 - 11.2019
- Managed inventory levels, ensuring stock availability and proper organization.
- Processed sales transactions accurately using point-of-sale systems.
- Participated in promotional activities to increase product visibility and sales engagement.
- Handled customer inquiries and resolved issues in a timely manner.
Education
High School Diploma -
Oak Ridge High School
El Dorado Hills, CA05-2016
Esthetician License -
Makana Academy
HonoluluSkills
- Office management
- Inventory management
- Invoice processing
- Event planning
- Customer service
- Team coordination
- CPR certification
- Sales strategies
- Team leadership
- Expert skin analysis
- Skincare product sales
- Chemical facial peels
Certification
- Esthetician License
- Tattoo License
- First aid certification
- CPR certification
Timeline
Office Manager
Alii Lani Townhomes
02.2025 - Current
Assistant Manager
BJ Penn UFC Gym
09.2023 - 01.2025
Lash Artist
Kristin Wood Lashes
01.2022 - 08.2023
Assistant Manager
Hoala Salon And Spa
12.2021 - 08.2023
Medical Esthetician
Envy Eyes and Wax
12.2019 - 12.2021
Sales Associate
Nordstrom
04.2018 - 11.2019
High School Diploma -
Oak Ridge High School
Esthetician License -
Makana Academy