Summary
Overview
Work History
Education
Skills
Timeline
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Brooke Richards

Vero Beach,FL

Summary

Entrepreneurial Owner known for outstanding productivity and efficiency in task completion. Possess specialized skills in strategic planning, financial management, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring successful business operations and growth.

Overview

28
28
years of professional experience

Work History

Owner

Popular Beauty Inc
Westfield, IN
08.2012 - Current
  • Reviewed legal documents related to business operations.
  • Oversaw budgeting and financial management.
  • Researched potential partners in order to expand services offered.
  • Collaborated with other owners on joint ventures and shared resources.
  • Provided direction and guidance to employees.
  • Implemented quality assurance processes to ensure product excellence.
  • Managed daily operations of business, including hiring and training staff.
  • Ensured compliance with local, state, and federal regulations.
  • Developed strategic plans to increase profitability and efficiency.

Flight Attendant

ATA Airlines
Indianapolis, IN
01.2000 - 12.2012
  • Provided assistance to disabled passengers when necessary.
  • Provided safety instructions to passengers prior to takeoff and landing.
  • Maintained accurate records of supplies such as meals, snacks, beverages, blankets, pillows.
  • Completed paperwork related to passenger manifests accurately after each flight.
  • Delivered onboard customer service including food and beverage service.
  • Verified boarding passes and passports for all passengers.
  • Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
  • Assisted passengers with stowing carry-on luggage in overhead compartments.

Flight Attendant

Continental Airlines
Newark, NJ
01.1997 - 01.1999
  • Inspected aircraft cabin before each flight to ensure it was clean and safe for passengers.
  • Greeted passengers, answered questions, and directed them to their seats.
  • Assisted passengers during deplaning process by providing directions or other information as requested.
  • Cooperated with pilots and crew members while performing duties on board the plane.
  • Offered help with connecting flights or ground transportation upon arrival at destination airport.
  • Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
  • Stocked aircraft cabin with items such as newspapers, magazines, beverages.
  • Monitored cabin environment throughout flight, checking seatbelts and ensuring passenger comfort.
  • Performed pre-flight checks on the aircraft's interior components such as exit doors and lavatories.

Education

High School Diploma -

Harrison High School
Lafayette
05-1997

Skills

  • Sales strategy development
  • Service quality assurance
  • Budget administration
  • Team oversight
  • Staff management
  • Marketing tactics
  • Financial management
  • Customer relations

Timeline

Owner

Popular Beauty Inc
08.2012 - Current

Flight Attendant

ATA Airlines
01.2000 - 12.2012

Flight Attendant

Continental Airlines
01.1997 - 01.1999

High School Diploma -

Harrison High School

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Brooke Richards