Brooke Roane
Greenville,NC
Summary
Dedicated and compassionate Registered Nurse with progressive career history in direct patient care in a fast-paced environment, specifically in oncology. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Registered Nurse
ECU Health Medical Center
02.2020 - Current
- Acted as a charge nurse to a 48-bed unit overseeing 12 nurses and 6 nursing assistants.
- Acted as a clinical coach to new graduate nurses, international nurses, and travel nurses.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered chemotherapy and managed treatment plans.
- Facilitated interdisciplinary rounds.
- Maintained appropriate patient care consistent with the mission, values, and principles of the healthcare system.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Call Center Lead
Overtons/Gander Direct
04.2009 - 01.2017
- Handled advanced issues with calm, knowledgeable and professional approach.
- Motivated employees to increase productivity and maximize service quality with hands-on leadership style.
- Trained all new Customer Service Representatives.
- Managed escalated calls.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
Bachelor of Science - Nursing
Bon Secours Memorial College of Nursing
Richmond, VA12.2019
Bachelor of Science - Hospitality Management
East Carolina University
Greenville, NC05.2012
Skills
- Oncology
- Chemotherapy
- Direct Patient Care
- Patient Assessments
- Patient Monitoring
- IV Drug Therapy Management
- Blood/Specimen Collection
- Staff Supervision
- Team Coordination
Certification
- Registered Nurse - License #0001292718
Timeline
Registered Nurse
ECU Health Medical Center
02.2020 - Current
Call Center Lead
Overtons/Gander Direct
04.2009 - 01.2017
Bachelor of Science - Nursing
Bon Secours Memorial College of Nursing
Bachelor of Science - Hospitality Management
East Carolina University
Similar Profiles
LaTonia FaustLaTonia Faust
Unit Secretary/ Nursing Assistant I/Team Leader at Vidant Medical Center/ECU Health Medical CenterUnit Secretary/ Nursing Assistant I/Team Leader at Vidant Medical Center/ECU Health Medical Center
Kristina ChampagneKristina Champagne
RN at ECU Health Medical CenterRN at ECU Health Medical Center
Gabrielle WilliamsGabrielle Williams
Volunteer at ECU Health Medical CenterVolunteer at ECU Health Medical Center
Aubrey BowenAubrey Bowen
Registered Nurse, Emergency Department at ECU Health Medical CenterRegistered Nurse, Emergency Department at ECU Health Medical Center
Emily LocklearEmily Locklear
Assistant Director at East Carolina University- Center for Communication ExcellenceAssistant Director at East Carolina University- Center for Communication Excellence