Brooke Rosenbaum
Phoenixville,PA
Overview
2
2
years of professional experience
Work History
Shift Leader and Closer
Rush Bowls
Phoenixville, PA
07.2023 - Current
- Deliver an exceptional customer service experience
- Can clearly explain and guide new customers through the menu
- Communicates clearly with both the staff and customers
- Can provide consistently great product to each and every customer
- Respond to management requests in a timely manner
- Able to navigate a point of sale system and handle cash
- Stock all items at the end of each shift
- Follow all Rush Bowls health and safety standards
- Close store on a weekly basis
Barista
Starbucks
King of Prussia, PA
06.2022 - 11.2022
- Maintains outlet inventory/supplies as well as outlet cleanliness
- Performs point of sale (POS) functions including comps and voids
- Makes coffee and specialty drink items and fills food orders
Education
Bachelor of Science - Fashion Merchandising
West Virginia University
Morgantown, WV05-2028
High school or equivalent -
Phoenixville Area High School
Phoenixville, PA06.2024
Skills
- Customer Services
- Attention to Details
- Multitasker
- Positive Attitude
- Problem-Solving
- Team motivation
Timeline
Shift Leader and Closer
Rush Bowls
07.2023 - Current
Barista
Starbucks
06.2022 - 11.2022
Bachelor of Science - Fashion Merchandising
West Virginia University
High school or equivalent -
Phoenixville Area High School