Overview
Work History
Education
Skills
Timeline
Generic

Brooke Sacco

Las Vegas,NV

Overview

7
7
years of professional experience
5
5
years of post-secondary education

Work History

Retail Associate

Meow Wolf
Las Vegas, NV
08.2021 - Current
  • Maintained clean sales floor and straightened and faced merchandise.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Demonstrated items to customers and created customer awareness, interest and sales.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Managed efficient cash register operations.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Lead Hostess

Nobu
Las Vegas , NV
02.2017 - 03.2020
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Collaborated with kitchen to inform customers of wait times and answer questions about food.
  • Documented reservations and communicated changes to guests.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Trained, coached and evaluated subordinates to raise performance to company standard.

Lead Cashier

Nike
Henderson, NV
07.2014 - 02.2017
  • Maintained stock to meet expected customer demand.
  • Mentored new team members on sales software system operation.
  • Helped customers complete purchases, locate items and join reward programs.
  • Facilitated and logged store opening, closing and shift changes.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Assisted customers with prompt and polite support in-person and via telephone.

Retail Associate

Hollister.Co
Las Vegas, NV
06.2013 - 04.2014
  • Maintained clean sales floor and straightened and faced merchandise.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Worked with loss prevention in monitoring shopper behavior.
  • Demonstrated items to customers and created customer awareness, interest and sales.

Education

Bachelor of Arts in Psychology - Psychology

University of Nevada Las Vegas
Las Vegas, NV
09.2016 - 12.2021

Skills

    Behavior observation

Research management

Statistical analysis

Flexible and Adaptable

Critical Thinking

Analytical and Critical Thinking

Interpersonal Communication

Excellent Communication

Data Entry

Multitasking Abilities

Timeline

Retail Associate

Meow Wolf
08.2021 - Current

Lead Hostess

Nobu
02.2017 - 03.2020

Bachelor of Arts in Psychology - Psychology

University of Nevada Las Vegas
09.2016 - 12.2021

Lead Cashier

Nike
07.2014 - 02.2017

Retail Associate

Hollister.Co
06.2013 - 04.2014
Brooke Sacco