Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shantavia Sainvil

Miami

Summary

Detail-focused retail merchandising professional with experience in leveraging strong organizational and communication skills to maximize profits and customer satisfaction. Skilled at creating product displays and managing inventory for optimum product placement and sales.


Mental health professional with solid track record in patient care and therapeutic support. Skilled in crisis intervention, patient assessment, and developing personalized care plans. Strong focus on team collaboration and adaptable to changing needs. Dependable with deep understanding of mental health conditions and effective communication techniques.

Overview

12
12
years of professional experience

Work History

Retail Merchandiser

Survey.com
11.2024 - Current
  • Developed visually appealing product displays to enhance customer engagement and drive sales.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Stocked designated items on shelves, end caps and displays.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Updated merchandise pricing to match new values and special promotional rates.
  • Developed plan-o-grams and layouts that maximized sales.
  • Marked stock with identification tags and labels to outline information such as storage locations.

Mental Health Technician

Oaklawn Psychiatric Center
08.2020 - 02.2024
  • Administered therapeutic interventions to support patients' mental health recovery.
  • Monitored and documented patient behavior and progress in care plans.
  • Collaborated with multidisciplinary teams to enhance treatment strategies.
  • Educated patients on coping mechanisms and life skills for improved outcomes.
  • Assisted in crisis intervention, ensuring safety and de-escalation of situations.
  • Trained new staff on best practices for patient care and facility protocols.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.

Retail Merchandiser

Survey.com
02.2018 - 05.2020
  • Analyzed sales data to optimize product placement and inventory management.
  • Collaborated with store teams to implement visual merchandising strategies that enhanced customer engagement.
  • Trained and mentored junior staff on best practices for product displays and stock organization.
  • Conducted regular audits to ensure compliance with brand standards and operational guidelines.
  • Organized and maintained displays to achieve clean and appealing product layouts.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Developed relationships with key store personnel to support proper product placement and visibility.

Cashier

Publix
08.2013 - 12.2017
  • Processed customer transactions efficiently using POS systems.
  • Provided exceptional customer service by addressing inquiries and resolving issues.
  • Maintained accurate cash drawer through diligent counting and reconciliation.
  • Assisted in stocking shelves and organizing merchandise for easy access.

Education

Miami Jackson Sr High
Miami
06-2014

Skills

  • Visual merchandising
  • Quick learner
  • De-escalation techniques
  • Behavior observation
  • Stress reduction techniques
  • Behavior management
  • Suicide prevention
  • Patient safety management
  • Customer service
  • Customer assistance
  • Time management skills
  • Work ethic and integrity

Languages

French
Professional Working

Timeline

Retail Merchandiser

Survey.com
11.2024 - Current

Mental Health Technician

Oaklawn Psychiatric Center
08.2020 - 02.2024

Retail Merchandiser

Survey.com
02.2018 - 05.2020

Cashier

Publix
08.2013 - 12.2017

Miami Jackson Sr High

Similar Profiles

CREATE PROFILE