Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Zisa

Clifton,NJ

Summary

Experienced in the retail industry, I bring a strong focus on customer satisfaction. Reliability and attention to detail have been proven time and again. Proficient in inventory management, conducting product audits, and implementing streamlined restocking procedures for efficient operations. Dedication lies in providing exceptional service and fostering positive relationships with customers and colleagues.

Overview

26
26
years of professional experience

Work History

Retail Merchandiser

Hallmark
09.2023 - Current
  • Manage inventory and ordering of Hallmark products for four retail locations.
  • Fostered strong relationships with store teams and leadership.
  • Maintain clean and organized greeting card aisles. Ensure deliveries are promptly checked in and put on display.
  • Reset merchandise for Holiday changeover's, seasonal displays, build fixtures and work with store management to maximize efficiency.
  • Deliver exceptional customer service for Hallmark products.
  • Demonstrate efficiency and commitment to quality in completing daily tasks and special assignments.
  • Excel in maintaining efficiency within fast-paced settings.

Home Health Aide

Recco Home Care
10.2018 - 05.2022
  • Caregiver for non verbal autistic man
  • Assisted patient with various activities of daily living, including dressing, preparing and serving meals and snacks
  • Responsible for grocery shopping, scheduling activities, ordering and picking up medications
  • Worked on some ABA programs with patient to help increase language and
  • Recognized emergency situations and implemented appropriate emergency procedures
  • Offered companionship and emotional support to clients while assisting with daily tasks
  • Responded to client requests in a timely and compassionate manner
  • Developed strong communication skills by interacting with a variety of medical professionals, family members, and patients
  • Initiated referrals to other healthcare providers or community resources when appropriate
  • Participated in staff meetings to discuss patient care plans

Receptionist/Office Assistant

Vornado Realty Trust
06.1999 - 07.2008
  • Delivered accurate phone messages to personnel with legibly written call-back numbers and names
  • Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions
  • Answered questions about organization and provided callers with address, directions, and other information
  • Assisted with administrative tasks such as filing documents, copying materials
  • Used sign-in sheets and other check-in procedures to track visitors on premises
  • Scheduled conference rooms for meetings and special events as needed
  • Checked visitors in and directed or escorted to appropriate departments and personnel
  • Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches
  • Operated multi-line telephone system to answer incoming calls and accurately direct callers to appropriate employees
  • Signed for incoming deliveries and notified employees of packages
  • Greeted visitors warmly and ensured they had a positive experience
  • Some data entry experience

Education

Berkeley College
Woodland Park, NJ

HIGH SCHOOL DIPLOMA -

Clifton High School
Clifton, NJ
06.1996

Skills

  • Visual merchandising
  • Merchandise planning
  • Interior and exterior displays
  • Stock control
  • In-store support
  • Customer service
  • Dependable and reliable
  • Retail merchandising
  • Quick learner
  • Motivated team player
  • Customer relationships
  • Time management
  • Stocking
  • Merchandising and display
  • Inventory management
  • Stocking and replenishing
  • Attention to detail
  • Product merchandising
  • Organization and categorization
  • Decision-making
  • Exceptional time management skills
  • Data entry
  • Critical thinking
  • Display building
  • Inventory audits

Timeline

Retail Merchandiser

Hallmark
09.2023 - Current

Home Health Aide

Recco Home Care
10.2018 - 05.2022

Receptionist/Office Assistant

Vornado Realty Trust
06.1999 - 07.2008

Berkeley College

HIGH SCHOOL DIPLOMA -

Clifton High School

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Jennifer Zisa