Brooke Savitt
Tallahassee,FL
Overview
7
7
years of professional experience
Work History
Server
Masa Restaurant
Tallahassee, FL
08.2022 - Current
- Provide service to guests with food and beverage requests in a friendly, professional and timely manner
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Store Associate
TJ Maxx
Tallahassee, FL
01.2022 - 08.2022
- Assisted customers with checkout process
- Collaborated with other employees to keep the sales floor clean and organized at all times
Customer Service Representative
Outback Steakhouse
Tallahassee, FL
08.2021 - 12.2021
- Handled fast-paced, demanding situations, and consistently met and exceeded performance targets
- Developed strong communication skills through interactions with customers, addressing inquiries, and resolving issues, contributing to a positive customer experience
Takeout Service Manager
Anthony's Coal Fired Pizza
Miami, FL
12.2018 - 08.2020
- Protected company reputation and built a loyal client base by working relentlessly to resolve problems and improve customer satisfaction
- Taught new employees how to properly conduct takeout tasks
Supervisor
Raw Republic LLC.
Miami, FL
08.2017 - 11.2018
- Maintained inventory accuracy by counting stock-on-hand and reconciled discrepancies
- Earned promotion from a bowler (Back of House), to Director of First Impressions (DOFI)
Education
Bachelor of Science in Psychology -
Florida State University
05.2024
Skills
- Effective problem-solving
- Communication skills
- Organized
- Dependable
- Goal-oriented
- Customer service
- Attention to detail
- Critical thinking
- Microsoft Word
- Juvenile Justice Information Systems (JJIS) Certified
Internship Experience
Florida Department of Juvenile Justice Tallahassee, FL
Juvenile Probation Officer Intern August 2023 – December 2023
- Assisted Senior and Chief Juvenile Probation Officers (JPOs) in daily tasks such as attending court, updating case notes, checking in on youth and guardians, and sending out program referrals
- Shadowed JPOs in the field and conducted site visits at school or their homes
- Monitored youth requirement status, filings
- Participated in Zoom meetings with the detention center to inform them of incarcerated youth's upcoming court dates
- Employee of the Month for September 2023
Timeline
Server
Masa Restaurant
08.2022 - Current
Store Associate
TJ Maxx
01.2022 - 08.2022
Customer Service Representative
Outback Steakhouse
08.2021 - 12.2021
Takeout Service Manager
Anthony's Coal Fired Pizza
12.2018 - 08.2020
Supervisor
Raw Republic LLC.
08.2017 - 11.2018
Bachelor of Science in Psychology -
Florida State University
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