Brooke Scott
Newnan,GA
Summary
Proven dependable with a track record of enhancing operational efficiency. Demonstrates exceptional organizational skills and attention to detail, adept in Microsoft Excel. Renowned for leadership and ensuring peak performance in high-stakes environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Global Operations Specialist
PBL Global Logistics, INC.
Newnan, GA
08.2020 - Current
- Optimized Cargowise usage and streamlined workflow processes.
- Conducted ISF filing, AMS filing, and trade rate submission.
- Managed ACE AES filing procedures effectively.
- KSMS
- Managed entire logistics process from start to finish, incorporating invoice quoting and diverse shipping modes.
- Ensured real-time data by managing daily site tracking.
- Reviewed customs entry documents and HTS codes for accuracy.
- Communicated effectively with customers, agents, truckers, and carriers.
- Managed payment processes using PayCargo, Cargo Sprint, Epic, MSC E-pay and other platforms.
- Proficient in Microsoft Word and Excel.
- Delivered accurate and compliant insurance coverage certifications.
- Certified in handling and transporting hazardous materials, IATA.
- STA Badge
Lead Teller
Wells Fargo Bank, N.A.
Carrollton, GA
08.2018 - 07.2020
- Led weekly staff meetings to discuss goals, objectives, and performance metrics.
- Maintained cash drawer within prescribed cash limits and meet cash balancing requirements.
- Processed transactions accurately and efficiently, including deposits, withdrawals, and loan payments.
- Received and counted daily inventories of cash, drafts and checks.
- Performed regular audits on teller drawers to maintain accuracy and prevent fraud.
- Developed strategies to increase sales opportunities among customers by cross-selling bank services or products.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Reviewed customer account information to verify accuracy and resolve any outstanding issues.
- Reduced errors by double checking transactions.
- Monitored daily cash levels in the vault and reconciled discrepancies.
- Handled complex transactions and provided backup support to other tellers as needed.
Education
High School Diploma -
East Coweta High School
Sharpsburg05-2011
Skills
- Customer communication
- Compliance management
- Team leadership
- Attention to detail
- Problem solving
- Microsoft Excel
- Cross-functional communication
- Operational efficiency
- Logistics coordination
- Active listening
- Excellent communication
- Organizational skills
- Multitasking capacity
Timeline
Global Operations Specialist
PBL Global Logistics, INC.
08.2020 - Current
Lead Teller
Wells Fargo Bank, N.A.
08.2018 - 07.2020
High School Diploma -
East Coweta High School
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