Brooke Shewman
SEALE,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Program Assistant and Direct Care Staff
Teen Challenge Columbus Girls Academy
06.2018 - Current
- Supervises direct care staff in field, offering support in high-risk situations.
- Oversees documentation of day-to-day program changes.
- Responsible for enforcing structure of program and providing safety for residents.
- Trained staff members on program procedures and operational structures
- Assisted with planning and coordinating day-to-day and special program activities
Social Media Specialist
Teen Challenge Or Florida, Inc
09.2023 - 06.2024
Front Desk Receptionist
Teen Challenge Of Florida, Inc
02.2023 - 09.2023
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Developed strong working relationships with team members, fostering a positive work environment.
Education
Bachelor of Arts (BA) - PsychologyGPA
University of West Florida
Pensacola, FL2018
Minor - Social Work, Substance Abuse
The University of West Florida
Pensacola, FL2018
Skills
- Oral and Written Communication Skills
- Teamwork and Collaboration
- Values Honesty and Integrity
- Proficient in reading Meta Anlytics
- Skilled in using Canva
- Analytical/Research Skills
- Has attended courses specializing in research methods and data collection
- Self-Direction/Initiative
- Interpersonal/Social Skills
- Multicultural Awareness and Sensitivity
- Trained in Trust Based Relational Intervention strategies
- Social Perceptiveness
- Problem Identification
Timeline
Social Media Specialist
Teen Challenge Or Florida, Inc
09.2023 - 06.2024
Front Desk Receptionist
Teen Challenge Of Florida, Inc
02.2023 - 09.2023
Program Assistant and Direct Care Staff
Teen Challenge Columbus Girls Academy
06.2018 - Current
Bachelor of Arts (BA) - PsychologyGPA
University of West Florida
Minor - Social Work, Substance Abuse
The University of West Florida
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