Brooke Sisler
Lorain
Summary
Detail-oriented professional with strong skills in customer service, office administration, and documentation.
Organized and proactive professional skilled in office management and customer service. Known for effective meeting coordination and maintaining accurate records, ready to support organizational goals and enhance client satisfaction.
Overview
9
9
years of professional experience
Work History
Home Health Aide
Four Seasons Health Care
Vermilion, OH
08.2024 - Current
- Assisted clients with daily living activities, ensuring comfort and safety at all times.
- Monitored vital signs and reported changes in patient conditions to healthcare professionals.
- Administered prescribed medications while adhering to safety protocols and guidelines.
- Maintained accurate records of client care, documenting progress and any concerns effectively.
Secretary
North Coast Baptist Association
Vermilion, OH
06.2023 - Current
- Managed daily office operations, ensuring efficient workflow and timely communication.
- Coordinated scheduling for meetings and events, optimizing calendar management for staff.
- Maintained accurate records and documentation, enhancing organizational efficiency and data retrieval.
- Assisted in preparing reports and correspondence, improving information dissemination within the association.
- Streamlined filing systems, resulting in improved access to important documents and resources.
- Facilitated internal communication by serving as point of contact for inquiries and support requests.
- Answered multi-line phone system and enthusiastically greeted callers.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
Secretary
Liberty Tax Service
Lorain, OH
01.2017 - 06.2023
- Implemented office procedures that enhanced administrative efficiency and reduced turnaround time for tasks.
- Trained new staff on office protocols, fostering a collaborative work environment and knowledge sharing.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
- Streamlined communication processes, resulting in faster response times to internal queries.
Education
Clinical Nursing Assistant - Healthcare
Lorain County Community College
Elyria, OH12-2024
Associate of Arts - General
Lorain County Community College
Elyria, OH06-2018
High School Diploma -
Southview High School
Lorain06-2010
Skills
- Housekeeping
- First aid and safety
- Documentation
- Customer service
- Office administration
- Organization
- Keyboarding skills
- Document preparation
- Calendar management
- Payroll administration
- Appointment coordination
- Inventory purchasing
- Meeting coordination
Timeline
Home Health Aide
Four Seasons Health Care
08.2024 - Current
Secretary
North Coast Baptist Association
06.2023 - Current
Secretary
Liberty Tax Service
01.2017 - 06.2023
Clinical Nursing Assistant - Healthcare
Lorain County Community College
Associate of Arts - General
Lorain County Community College
High School Diploma -
Southview High School