Brooke Smith
Greenwood,IN
Summary
Results-driven professional with extensive experience at 84 Lumber, excelling in team management and customer relations. Proficient in wire installation and safety compliance, I have enhanced operational efficiency and resolved conflicts effectively. My commitment to maintaining high standards has consistently improved workplace productivity and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Electrician Helper
Industrial Electric Wire and Cable Inc.
12.2024 - Current
- Pulled wire through conduits and through holes in walls and floors.
- Organized materials and tools in to maintain clean and neat work areas.
- Helped complete system installations, digging trenches, and breaking up concrete.
- Improved workplace organization by maintaining a clean and hazard-free environment for all team members during projects.
- Consistently followed safety procedures when operating power tools or handling hazardous materials, minimizing risk of injury among team members.
- Increased productivity by promptly preparing necessary tools and equipment for each job, ensuring timely task execution.
- Collaborated with other trade professionals on site to ensure smooth progress of construction or renovation projects involving electrical works.
- Complied with safety standards and codes per National Electrical Code.
Manager
84 Lumber
08.2024 - 12.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
Dispatcher/Sales
84 Lumber
03.2024 - 12.2024
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
Education
Diploma -
Seymour High School
Seymour, INSkills
- Hand and power tool use
- Wire installation
- Electrical maintenance
- Wiring diagrams
- Conduit bending
- Lighting systems
- Blueprint interpretation
- Blueprint reading
- HVAC controls
- Low-voltage systems
- Grounding systems
- Safety and compliance
- Safety awareness
Timeline
Electrician Helper
Industrial Electric Wire and Cable Inc.
12.2024 - Current
Manager
84 Lumber
08.2024 - 12.2024
Dispatcher/Sales
84 Lumber
03.2024 - 12.2024
Diploma -
Seymour High School
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