Brooke Stark
Bluffdale,UT
Summary
Energetic Restaurant Professional experienced in fast-paced bar and lounge environments. Delivered exceptional customer service and created positive guest experiences through effective multitasking and cash handling. Committed to maximizing customer satisfaction and beverage sales while managing staff and daily operations.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Bartender
Burger Lab Bar & Lounge
Salt Lake City, UT
03.2026 - 09.2026
- Provide excellent customer service in a fast paced restaurant and bar environment.
- Ensured exceptional customer service by promptly addressing guest inquiries and requests, enhancing the overall dining experience.
- Engaged with customers to build rapport and foster repeat business, contributing to a loyal clientele.
- Take customer orders accurately and efficiently. Prepare and serve food and beverages according to company standards
- Crafted cocktails and beer pours at burger bar and lounge service counter.
- Mixed house recipes following Burger Lab Bar & Lounge drink standards.
- Greeted guests and delivered friendly service in fast-paced lounge setting.
- Managed cash drawer and processed payments at Burger Lab Bar & Lounge.
- Utilized point-of-sale systems effectively to process transactions, manage tabs, and track sales data.
- Managed bar inventory efficiently, tracking stock levels and placing orders to minimize waste and optimize profitability.
- Created and updated signature cocktails to reflect seasonal trends and meet customer preferences, enhancing menu offerings.
- Collaborated with kitchen staff to coordinate food and beverage pairings, enhancing the overall dining experience for guests.
- Implemented cleanliness and safety protocols to ensure compliance with health regulations and maintain a safe environment for staff and customers.
- Trained new staff on bar operations and customer service standards, fostering a collaborative and high-performing team environment.
- Maintain cleanliness and organization of dining and bar areas.
- Handle cash and card transactions using POS systems.
- Maintained clean bar surfaces and sanitized equipment after each service.
- Maintained clean bar surfaces and sanitized equipment after each service.
Bartender/Server
Buffalo Wild Wings
Orem, Utah
07.2024 - 02.2026
- Streamlined drink service operations, enhancing speed and precision during peak hours. Demonstrated proficiency in creating complex mixed beverages, effectively addressing a wide range of customer preferences. Administered payment processing through POS systems, ensuring accuracy and efficient transactions. Addressed patron concerns promptly and effectively, resolving issues and ensuring customer satisfaction, demonstrating strong interpersonal and problem-solving abilities. Managed fast-paced bar operations seamlessly, coordinating tasks and prioritizing responsibilities to maintain smooth workflow and optimal service delivery. Maintained impeccable bar area cleanliness standards, adhering to hygiene regulations and creating a welcoming atmosphere for patrons. Mentored new serving staff through training, sharing best practices to uphold service quality.
- Greeted Buffalo Wild Wings guests and guided menu selections
- Took food and drink orders and entered requests into POS system
- Prepared cocktails, beer, and mixed drinks following bar recipes
Lead Bartender/Server
Wildfin American Grill
Riverton, UT
01.2022 - 07.2024
- Implemented quality control initiatives while creating house-made cocktails, juice and preparations to reduce downtime and increase revenue. Delivered prompt and courteous customer service to enhance client satisfaction. Processed transactions and managed cash flow to ensure smooth operations. Maintained accurate point-of-sale operations to support team efficiency. Contributed to a positive customer experience through efficient service. Assisted in managing inventory levels and placing orders to maintain stock availability. Supported team members in tracking inventory movements and ensuring timely order fulfillment. Recorded inventory transactions to uphold accurate stock levels. Facilitated team training sessions to enhance skills and knowledge.
- Led bar service during busy dinner shifts at upscale American grill.
- Crafted cocktails, beer, and wine orders with consistent recipe standards.
- Trained bartenders on service steps, product knowledge, and guest care.
Assistant Manager/Lead Bartender and Server
La Comida Mexican Kitchen And Cocktails
Las Vegas, NV
04.2008 - 12.2022
- Boosted customer loyalty through exceptional service, resulting in increased repeat business. Monitored and analyzed cash intake and deposit records to ensure precision and reduce errors. Executed regular inventory counts, ensuring accurate stock levels and promptly addressing discrepancies. Delivered personalized support to customers to enhance satisfaction and align with consumer trends. Managed day-to-day operations to fulfill performance quality and service expectations effectively. Conducted performance evaluations, delivering constructive feedback that supported employee development.
- Supervised daily dining room and bar operations at La Comida Mexican Kitchen And Cocktails.
- Coordinated host, server, and kitchen teams to support smooth service flow.
- Monitored guest service standards and resolved dining issues with professionalism.
Education
High School Diploma - Business Administration And Management
Centennial High School
Las Vegas, NV, USANevada School Of Realty
Las Vegas, NV, USASkills
- Cocktail crafting and drink knowledge
- Cocktail mixing
- Cocktail service
- Cocktail development
- Beverage pairing strategies
- Bar operations
- High-volume operations
- POS operations
- POS systems
- Cash handling
- Inventory control management
- Inventory control
- Supplier coordination
- Team mentoring
- Shift coordination
- Customer satisfaction
- Guest anticipation
- Guest experience enhancement
- Upselling techniques
- Conflict resolution
- Problem solving
- Food safety standards
Personal Information
Title: Bartender
Certification
UT Alcohol Server Permit, UT, Food Handlers Permit, NV, Alcohol Server Permit, NV Food Handlers Permit, Bloodborne Pathogens Certification, NV, Gaming Permit, NV Server Training Permit, Nevada Realtor
Timeline
Bartender
Burger Lab Bar & Lounge
03.2026 - 09.2026
Bartender/Server
Buffalo Wild Wings
07.2024 - 02.2026
Lead Bartender/Server
Wildfin American Grill
01.2022 - 07.2024
Assistant Manager/Lead Bartender and Server
La Comida Mexican Kitchen And Cocktails
04.2008 - 12.2022
High School Diploma - Business Administration And Management
Centennial High School
Nevada School Of Realty