Brooke Steib
Clarksville,TN
Summary
Adept at leading teams and enhancing customer relations, I significantly improved store operations at 5.11 Tactical. Skilled in problem-solving and multitasking, my approach combines rigorous policy enforcement with a friendly demeanor, ensuring both fiscal responsibility and a positive, productive learning environment. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Store Manager
5.11 Tactical
05.2018 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Able to balance over 50 phone calls a day between In-person interactions of 50-300 a day.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Co-Lead Preschool Teacher
Sunshine Daycare Center
03.2020 - 08.2020
- Enhanced student learning by incorporating hands-on activities and collaborative projects in lesson plans.
- Supported diverse learners through differentiated instruction, meeting individual needs and promoting academic growth.
- Maintained accurate records of attendance, behavior, and academic performance for each student, ensuring timely intervention when necessary.
- Established clear expectations and procedures, ensuring a safe and productive learning environment.
Education
High School Diploma -
Cedar City Highschool
Cedar City, UTSkills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Team Leadership
- Friendly and Positive
- POS Systems
- Policies and Procedures
- Work Planning and Prioritization
- Documentation And Reporting
- Lesson Planning
References
Ryan Huml : 5.11 District Manager
Phone : 1 (815) 403 - 6125
Cory LeFevre : Store Manager
Phone : 1 (702) 656-0688
JayJ Hulet : Daycare Director (owner)
Phone : 1 (435) 574-8690
Montana Knutson : Assistant store manager
Phone : 1 (931) 896 - 5810
Timeline
Co-Lead Preschool Teacher
Sunshine Daycare Center
03.2020 - 08.2020
Store Manager
5.11 Tactical
05.2018 - Current
High School Diploma -
Cedar City Highschool
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