Dynamic Youth Tennis Instructor at New Milford Tennis And Swim Club, skilled in problem-solving and team collaboration. Developed tailored training programs that enhanced student engagement and camaraderie. As a Brand Ambassador for American Eagle Outfitters, I excelled in customer service and task prioritization, consistently exceeding satisfaction goals through creative solutions.
Experienced with conducting comprehensive mental health assessments and developing tailored treatment plans. Utilizes strong communication skills to build trust and rapport with clients. Knowledge of crisis intervention techniques and therapeutic relationship management.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
6
6
years of professional experience
Work History
Psychiatric Social Work Intern
Danbury Hospital
Danbury, CT
06.2025 - 08.2025
Conducted individual and group therapy sessions to support clients' mental health needs.
Collaborated with multidisciplinary teams to develop and implement treatment plans.
Participated in supervision sessions for ongoing professional development and feedback.
Continuously expanded knowledge base by attending professional development opportunities relevant to psychiatric social work practice.
Maintained professional boundaries with clients while demonstrating empathy, active listening skills, and cultural sensitivity during therapeutic interactions.
Consulted with other professionals to gain insight and advice and build strong network within organization.
Interviewed clients to assess needs and determine most suitable needs and services.
Collaborated with mental health professionals to coordinate comprehensive care for clients.
Youth Tennis Instructor
New Milford Tennis And Swim Club
New Milford, CT
06.2023 - 08.2024
Kept accurate records on attendance, lesson plans, drills and activities conducted during classes and practices.
Organized large groups of children with knowledgeable and safe approach to coordinate practices and matches.
Helped organize team building exercises to foster camaraderie among youth players.
Enforced rules of play while teaching the importance of fair competition.
Demonstrated proper etiquette, sportsmanship, safety protocols and physical conditioning techniques to students.
Developed training programs and patterns based on unique student needs and learning styles.
Worked effectively in team environments to make the workplace more productive.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Brand Ambassador
American Eagle Outfitters, Inc
Danbury, CT
04.2019 - 05.2022
Developed and optimized demonstrations to best connect with prospects and encourage sales.
Worked promotional events for different products, persuading customers to purchase and documenting sales.
Taught customers how to personalize experiences with products and obtain maximum benefit.
Maintained a professional appearance and demeanor that reflects the brand's image.
Trained new brand ambassadors, sharing best practices and brand values.
Used customer sales techniques to answer customer questions and needs.
Provided exceptional customer service to enhance brand reputation.
Exceeded customer satisfaction by finding creative solutions to problems.
Prioritized and organized tasks to efficiently accomplish service goals.
Education
Minor - Psychology
Western Connecticut State University
Danbury, CT
05.2026
Bachelor of Arts - Music
Western Connecticut State University
Danbury, CT
05.2026
High School Diploma -
Danbury High School
Danbury, CT
06.2021
Skills
Mental health understanding
Observational skills
Psychiatric Disorders Familiarity
Communication skills
Lead activities
Teamwork and collaboration
Team collaboration
Professional boundaries
Psychosocial assessments
Treatment Planning
Mental health support
Applicant interviewing
Interests
Music
I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Passionate about balancing physical health with mental and emotional wellness
I participate in various sports activities for physical activity, camaraderie, and personal growth
Horseback Riding
Avid Reader
I like working with my hands and fixing things
Animal Care
Timeline
Psychiatric Social Work Intern
Danbury Hospital
06.2025 - 08.2025
Youth Tennis Instructor
New Milford Tennis And Swim Club
06.2023 - 08.2024
Brand Ambassador
American Eagle Outfitters, Inc
04.2019 - 05.2022
Minor - Psychology
Western Connecticut State University
Bachelor of Arts - Music
Western Connecticut State University
High School Diploma -
Danbury High School
Activities and Honors
E-board member of Treble A-Capella group at WCSU 2022-present
Student Athlete (tennis) 2021-present
A member of WCSU University Choir performances at CMEA conference in Hartford, ACDA conference Providence RI, NafMe conference Hartford CT