Summary
Overview
Work History
Education
Skills
Skills
Timeline
Brooke Strand

Brooke Strand

Amherst Junction,WI

Summary

Teacher turned Personable Customer Service Associate who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service. In addition to handling multiple responsibilities, I am a service-focused professional and friendly team player with a knack for building productive working relationships.

Overview

9
9
years of professional experience

Work History

Teacher

Amherst Elementary School
Amherst, WI
08.2021 - Current
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Graded and evaluated student assignments, papers, and course work.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.
  • Fostered collaborative efforts to schedule, host, and facilitate events and identify further opportunities to reach members of community.
  • Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.

Teacher

Wisconsin Rapids Public Schools
Wisconsin Rapids, WI
08.2019 - 08.2021
  • Supported student physical, mental, and social development using classroom games and activities.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Graded and evaluated student assignments, papers, and course work.
  • Planned and implemented integrated lessons to meet national standards.

Front Desk Receptionist

Point Of Beginning
Stevens Point, WI
05.2014 - 09.2017
  • Answered customers’ questions and addressed problems and complaints in person and via phone.
  • Cross-trained and provided back-up for other areas when needed.
  • Educated customers on service offerings.
  • Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.

Education

Majoring - Education

Univeristy of Wisconsin Oshkosh, Oshkosh
05.2019
  • Coursework in education.
  • Double majored in regular education and special education.


High School Diploma -

Amherst High School, Amherst, WI
05.2014

Skills

  • Excellent multi-tasker
  • Flexible schedule
  • Proficient in all google apps
  • Cash handling accuracy
  • High customer service standards
  • Strong problem solving ability
  • Active listening skills
  • Strong organizational skills

Skills



  • Computer Skills: Google Apps, MS Word, Powerpoint, Excel, and Outlook.
  • Successfully operate both Windows and Apple Systems
  • People skills: advanced problem-solving, great organizational skills

Timeline

Teacher - Amherst Elementary School
08.2021 - Current
Teacher - Wisconsin Rapids Public Schools
08.2019 - 08.2021
Front Desk Receptionist - Point Of Beginning
05.2014 - 09.2017
Univeristy of Wisconsin Oshkosh - Majoring, Education
Amherst High School - High School Diploma,

Similar Profiles

CREATE PROFILE
Brooke Strand