Rotated through multiple hospital departments, collaborating with specialists in pathology, oncology, neurology, gastroenterology, and orthopedics to gain interdisciplinary experience
Developed strong data analysis skills, identifying discrepancies and abnormalities in lab results and medical imaging
Demonstrated professionalism and composure in high-pressure, emotionally charged patient care situations
Front Desk Concierge
Crunch Fitness
11.2023 - 05.2024
Acquired 80 new accounts within a 5-month tenure, surpassing sales expectations by doubling the standard with 30 inquiries / 4 sales per week ratio
Managed administrative and managerial tasks, including reconciliation and accounting, stepping in to support gym operations in the absence of management
Resolved client conflicts, improving satisfaction and contributing to a 30% retention rate among previously dissatisfied members
Became proficient in Motion Soft software within two months, optimizing membership processing and administrative efficiency
Property Management Assistant Intern
Sunset Assisted Living Facility
06.2023 - 07.2023
Digitized company filing systems, enhancing document retrieval speed by 80% while ensuring HIPAA compliance and data confidentiality
Leveraged AI sentiment tracking to detect recurring resident concerns, helping management prioritize facility upgrades
Increased resident engagement by organizing events (elderly/family games), boosting participation by 40%
Reception Host
Moon Thai
07.2022 - 12.2022
Reconciled all receivables accurately using [insert software name], ensuring seamless financial tracking and reporting
Generated $X in hostess weekly sales, consistently meeting or exceeding revenue targets
Increased the tip pool, directly contributing to a 2% wage increase for hospitality staff through improved service and operational efficiency
Hostess
U-tiki Beach
04.2022 - 12.2022
Mastered the VEVOR software system, efficiently coordinating seating and accommodations for nearly 200 guests in season to ensure seamless service
Built strong customer rapport, recognizing the value of personalized interactions in enhancing guest satisfaction and loyalty
Advanced through all hostess roles, progressing from table runner to paging system manager to head hostess, demonstrating a strong ability to learn quickly and excel in high-paced environments
Education
Bachelor of Science - Business
The University of Alabama
Tuscaloosa, AL
05-2026
Real Estate License -
Golden Coast Schools
FL
04-2025
High School Diploma -
William T. Dwyer High School
Palm Beach Gardens, FL
05-2023
Skills
Interpersonal communication
Negotiation
Time Management
Committed High Achiever
Effective Cross Functional Communicator
Microsoft Office
Google Workspace
Canva
Motion Soft
VEVOR
UberEats/DoorDash
Leadership Projects
AICE Travel & Tourism Project, Project Manager & Marketing Lead
Lead marketing and sales strategies, generating $7,500+ in revenue through targeted outreach, leading to 60+ students attending the trip
Developed and managed a four-month project timeline, ensuring seamless coordination between finance, sales, and administrative teams to meet Cambridge International Education's portfolio requirements.
Utilized AI-driven tools to design automated surveys, ensuring accurate feedback collection based on real-time trip observations and recorded occurrences
Analyzed student preferences and purchasing behavior to optimize pricing strategies and promotional tactics, increasing student engagement and overall participation.