Brooke Summerskill
Mamaroneck,New York
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
3
3
years of professional experience
Work History
Customer Service Employee and Cashier
D.I.Y Slime Shop
Larchmont New York
08.2023 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Led birthday parties and events with 15+ kids.
Umpire
Larchmont Mamaroneck Little League
Larchmont/Mamaroneck NY
03.2023 - Current
- Maintained a professional demeanor throughout games, effectively managing conflicts between players or coaches when necessary.
- Promoted good sportsmanship among players.
- Officiated games fairly and impartially using sound judgment and decision-making skills.
- Contributed to efficient game management by collaborating with other officials and communicating clearly on calls made during gameplay.
Lifeguard
Shenorock Shore Club
Rye, NY
08.2025 - 09.2025
- Supervised swimming activities ensuring safety and adherence to regulations.
- Conducted regular assessments of facility conditions and equipment functionality.
- Implemented improved surveillance strategies to enhance pool safety measures.
Occasional Marketing and Brand Assistant
To & From
Larchmont, NY
11.2022 - 12.2024
- Completed multiple tasks simultaneously to optimize project completion.
- Developed strong working relationships with clients by providing exceptional customer service and meeting their needs during events.
- Strengthened working relationships between team members with effective collaboration on tasks and open communication channels.
Education
High School Diploma -
Mamaroneck High School
Mamaroneck, NY06.2026
Skills
- Problem-solving abilities
- Active Listening
- Customer Service
Timeline
Lifeguard
Shenorock Shore Club
08.2025 - 09.2025
Customer Service Employee and Cashier
D.I.Y Slime Shop
08.2023 - Current
Umpire
Larchmont Mamaroneck Little League
03.2023 - Current
Occasional Marketing and Brand Assistant
To & From
11.2022 - 12.2024
High School Diploma -
Mamaroneck High School