Brooke Toelsin
Colden,NY
Summary
Invested Social Worker dedicated to forming trusting relationships and advocating for best interests of the client. Ten years in the military has led to working with a diverse population and developing superior communication skills. An organized and dependable candidate, successful at managing multiple priorities with a positive attitude.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Intern
SNUG
01.2024 - Current
- Worked with individuals who are at high risk for gun violence.
- Organized community events to raise awareness on the importance of violence prevention measures, resulting in increased local involvement.
- Counseled at-risk youth, providing them with resources and support to make healthier life choices.
- Promoted available resources and connected victims and their families with services.
Resident Counselor
Transitional Services Inc.
03.2023 - Current
- Residents with co-occurring substance use disorders and mental illness.
- Assisted residents in achieving their goals by providing guidance on daily living skills, including personal hygiene, budgeting, meal planning, and communication skills.
- Improved residents' well-being by developing and implementing individualized treatment plans.
- Promoted healthy lifestyles for residents, organizing recreational activities and community outings.
- Continuously updated professional skills through ongoing training, workshops, conferences, and other educational opportunities to better serve residents.
- Worked alongside fellow counselors to create a supportive team environment that promoted collaboration and the sharing of ideas in order to best serve residents.
- Developed strong rapport with residents through effective communication techniques such as active listening and empathy.
- Provided medication supervision, ensuring residents dose and consume medication correctly.
Intern
Service Link Stop
09.2022 - 05.2023
- Assisted individuals recently released from incarceration, homeless, and others in the community needed assistance.
- Provided resources for and assisted with housing tasks, emergency housing, applying for benefits, mental health and substance abuse treatment, transportation, employment, education, food and clothing.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Hospital Corpsman
US Navy Reserves
07.2018 - 12.2022
- Managed dental treatment for all reservists at Navy Operational Support Center Buffalo and Rochester.
- Served as Leading Petty Officer, supervising and teaching junior sailors necessary skills.
- Managed training records and ensured all training requirements were met for the medical unit.
- Acquired diagnostic x-rays and assisted with dental exams to create accurate treatment plans.
- Maintained detailed records of patients' medical histories, exam findings, and treatment plans to facilitate efficient communication among healthcare team members.
- Monitored vital signs and documented temperature, pulse and blood pressure to assess patient condition as well as administering immunizations and phlebotomy services.
Hospital Coprsman
US Navy
10.2012 - 07.2018
- As active duty, served on board an Aircraft Carrier and in a Naval Hospital.
- Maintained detailed records of patients' medical histories, exam findings, and treatment plans to facilitate efficient communication among healthcare team members.
- Monitored vital signs and documented temperature, pulse and blood pressure to assess patient condition.
- Assisted in dental examinations, treatments and procedures for diverse conditions and patient populations.
- Participated in ongoing professional development opportunities to stay current on industry best practices, ultimately elevating the quality of patient care provided.
- Streamlined clinic operations by assisting with scheduling appointments, managing patient flow, and coordinating follow-up care as needed.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Monitored patient comfort and safety during dental procedures.
Education
Master of Arts - Social Work
Daemen University
Amherst09.2024
Bachelor of Arts - Social Work
Daemen University
Amherst, NY05.2023
Skills
- Teamwork and Collaboration
- Quick Learner
- Problem-Solving
- Goal-oriented mindset
- Multitasking and Organization
- Interpersonal and Social Skills
Certification
Mental Health First Aid
Timeline
Intern
SNUG
01.2024 - Current
Resident Counselor
Transitional Services Inc.
03.2023 - Current
Intern
Service Link Stop
09.2022 - 05.2023
Hospital Corpsman
US Navy Reserves
07.2018 - 12.2022
Hospital Coprsman
US Navy
10.2012 - 07.2018
Master of Arts - Social Work
Daemen University
Bachelor of Arts - Social Work
Daemen University
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