BROOKE TOWERY
Moreno Valley,CA
Summary
Driven and dedicated professional committed to exceeding expectations and contributing to the success of the department. Strong work ethic and passion for excellence drive me to go above and beyond requirements for optimal outcomes. Leveraging skills and expertise, I aim to make a significant impact and help the department thrive to its fullest potential.
Overview
22
22
years of professional experience
Work History
Picker Packer
Select Staffing Agency
Moreno Valley, CA
09.2023 - 02.2024
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Temp Warehouse Associate
DMSI Staffing
Moreno Valley, CA
04.2022 - 07.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
REFUNDS ACCOUNT ANALYST- TEAM LEAD
LOMA LINDA UNIVERSITY HEALTH CARE
LOMA LINDA, CA
02.2012 - 08.2022
- WORK EPIC SYSTEM DAILY/ IDX/ ADVANCE WEB/ EMDEON/HEALTH LOGIC
- I WORK WITH ALL PAYERS FROM GOVERNMENT PAYERS LIKE MEDICARE,MEDICAID,MEDI-CAL, MEDI-CAL BASE PLAN, CCS, CHDP AND ALSO ALL COMMERCIAL PAYERS AS WELL BLUE CROSS, BLUE SHIELD, HEALTH NET, AETNA, CIGNA, IEHP, VANTAGE, PRIMECARE ETC
- READ AND UNDERSTAND INSURANCE CONTRACTS AS WELL AS CAPITATION CONTRACTS
- SUCCESSFULLY COMPLETE ALL TASKS BY TIME REQUESTED
- RECEIVE REQUEST FOR REFUNDS FROM INSURANCE COMPANIES AND PERSONAL PAYMENT
- MUST ANALIZE ACCOUNT FOR CREDIT BALANCES TO DETERM WHO IS RESPONSIBLE/ELIGIBLE FOR SERVICES ON DATES OF SERVICE, PROCEDURE CODE IF PAID PER CONTRACTED RATES
- I AM THE TEAM LEAD OF THE DEPARTMENT AND STAFF RELIES ON ME FOR DAILY TASK AND ASSISTANCE WHEN NEEDED
- I ASSIST CSM AND GROUP ADMINISTRATORS WHEN ASSISTANCE IS NEEDED.
REMITTANCE EXAMINER
LOMA LINDA UNIVERSITY HEALTH CARE
LOMA LINDA, CA
01.2009 - 01.2012
- WORK ON THE IDX/ ADVANCE WEB DAILY
- SUCCESSFULLY COMPLETE ALL TASKS BY TIME REQUESTED
- RECEIVE PAYMENTS FROM INSURANCE COMPANIES AND PERSONAL PAYMENT
- MUST FIND THE CORRECT PATIENT, DATE OF SERVICE, INVOICE NUMBER, PROCEDURE CODE TO POST PAYMENT TO
JOBSITE COORDINATOR
TMCOBB
RIVERSIDE, CA
01.2005 - 01.2007
- SET UP JOBSITE DELIVERIES
- VERIFY ALL CORRECT MATERIAL IS IN THE ORDER BEFORE DELIVERY
- GET ORDER FORMS IN ORDER TO BE PULLED AND LOADED
SHIFT MANAGER
TACO BELL
RIVERSIDE, CA
01.2002 - 01.2005
- MANAGED BUSINESS
- MANAGED ALL MONEY AND DEPOSITES
- SCHEDULE MAKING
- EMPLOYMENT HIRING
Education
DIPLOMA -
MARTIN LUTHER KING
RIVERSIDE, CA01.2004
Skills
- IDX/ADVANCE/EPIC/LLEAP/WORD/EXCEL/EMDEON/HEALTH LOGIC DAILY
- BLACKHAWK 835 FILES
- GOOD ORGANIZATION SKILLS
- EXPERIENCE IN HANDLING CONFIDENTIAL PAPERWORK
Timeline
Picker Packer
Select Staffing Agency
09.2023 - 02.2024
Temp Warehouse Associate
DMSI Staffing
04.2022 - 07.2023
REFUNDS ACCOUNT ANALYST- TEAM LEAD
LOMA LINDA UNIVERSITY HEALTH CARE
02.2012 - 08.2022
REMITTANCE EXAMINER
LOMA LINDA UNIVERSITY HEALTH CARE
01.2009 - 01.2012
JOBSITE COORDINATOR
TMCOBB
01.2005 - 01.2007
SHIFT MANAGER
TACO BELL
01.2002 - 01.2005
DIPLOMA -
MARTIN LUTHER KING