Brooke Watson
Chula Vista,CA
Summary
Strategic communicator in public relations field known for high productivity and efficient task completion. Skilled in crisis management, media relations, and brand strategy development. Excels at interpersonal communication, leadership, and adaptability to drive successful campaigns and build strong relationships with stakeholders.
Overview
5
5
years of professional experience
Work History
Social Media Manager
FryGuy Pins LLC
San Diego, California
11.2023 - Current
- Facilitated collaboration across departments to integrate social media initiatives with broader marketing campaigns.
- Analyzed market data to determine ways to reach target audience or intended segments.
- Designed and edited promotional publications.
- Engaged with the online community, responding to comments and messages to foster a positive brand image.
Restaurant Hostess
The Henry
Coronado, California
11.2023 - 07.2024
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
Sales Associate
Crunch Fitness
Chula Vista, CA
04.2023 - 01.2024
- Greeted customers and provided exceptional customer service.
- Worked with fellow sales team members to achieve group targets.
- Answered incoming telephone calls to provide store, products, and services.
- Assessed customer needs to provide assistance and information on product features.
- Upsold additional items based on customer interests and needs.
Front of House Team Member
Chick-fil-A
Chula Vista, California
08.2020 - 12.2022
- Greeted customers and provided customer service.
- Explained menu items, took orders and delivered food courses according to instruction.
- Collaborated with team to deliver timely service of items.
- Provided excellent customer service throughout each shift.
Education
High School Diploma -
Eastlake High School
Chula Vista, CA06-2023
Associate of Science - Business
Cuyamaca College
El Cajon, CA12-2024
Skills
- Problem solving
- Team building
- Customer service
- Managing complaints
- Customer engagement
- Effective communication
References
References available upon request.
Timeline
Social Media Manager
FryGuy Pins LLC
11.2023 - Current
Restaurant Hostess
The Henry
11.2023 - 07.2024
Sales Associate
Crunch Fitness
04.2023 - 01.2024
Front of House Team Member
Chick-fil-A
08.2020 - 12.2022
High School Diploma -
Eastlake High School
Associate of Science - Business
Cuyamaca College
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