Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Whitehead

Orlando,FL

Summary

Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.

Overview

23
23
years of professional experience

Work History

Merchandise H/H

Walt Disney World Company
Lake Buena Vista, FL
02.2020 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.
  • Maintained accurate inventory records by regularly performing stock counts and audits.
  • Organized shelves, racks, and displays to ensure merchandise was easy for customers to locate.
  • Received shipments of new products, unpacked items, verified quantities against invoices, and stocked them on shelves.
  • Assisted customers in locating products throughout the store.
  • Processed customer purchases at checkout counter using cash register or point-of-sale system.
  • Replenished stock levels when necessary by moving merchandise from backroom storage areas to sales floor locations.
  • Ensured compliance with safety regulations in the handling of hazardous materials such as cleaning supplies and pesticides.
  • Provided excellent customer service by responding promptly to inquiries regarding product availability, prices, features, benefits .

Gameskeeper

Universal Studio Orlando
Orlando, FL
06.2019 - 01.2020
  • Greeted guests and provided information regarding the attractions.
  • Assisted guests in locating rides, shows, and other attractions.
  • Provided directions to areas within the attraction park.

Midline Inspector

Smithfield
Cumming, GA
05.2016 - 04.2019
  • Monitored production processes to detect deviations from specifications or standards.
  • Ensured all products met industry-standard requirements before being released for sale.
  • Inspected finished goods prior to shipment to guarantee they meet company standards.

Frozen Food Manager

Kroger
Cumming, GA
06.2007 - 07.2011
  • Managed inventory of frozen food products and ensured stock was adequate for customer demand.
  • Conducted regular quality checks of all frozen food items to ensure freshness and safety standards were met.
  • Supervised a team of employees responsible for stocking shelves with frozen food items, as well as rotating product to maintain freshness.
  • Monitored store temperature levels to ensure that all frozen food products were stored at optimal temperatures.
  • Reviewed orders from vendors and placed orders for additional supplies when necessary.

Overnight Stocker

Walmart
Cumming, GA
05.2001 - 01.2007
  • Received and stocked merchandise in a timely manner.
  • Organized shelves, racks and bins to ensure product availability.
  • Operated forklift and pallet jacks to unload trucks and move products throughout the store.
  • Maintained cleanliness of work area by sweeping, dusting and disposing of trash.
  • Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
  • Restocked shelves according to plan-o-grams set up by management team.
  • Checked expiration dates on all food items to ensure quality control standards were met.
  • Provided excellent customer service when assisting customers in finding desired items or answering questions about products or services offered.
  • Performed daily inventory checks to maintain accurate records for ordering purposes.
  • Completed transactions using point of sale system.

Education

Bachelor of Science - Illustration

School of Visual Arts
New York, NY
05-1998

High School Diploma -

George Mason High School
Falls Church, VA
05-1994

Skills

  • Stock replenishment
  • POS
  • Reliable and punctual
  • Retail knowledge
  • Pricing and Signage Updates
  • Maintaining stock levels
  • Friendly and outgoing

Timeline

Merchandise H/H

Walt Disney World Company
02.2020 - Current

Gameskeeper

Universal Studio Orlando
06.2019 - 01.2020

Midline Inspector

Smithfield
05.2016 - 04.2019

Frozen Food Manager

Kroger
06.2007 - 07.2011

Overnight Stocker

Walmart
05.2001 - 01.2007

Bachelor of Science - Illustration

School of Visual Arts

High School Diploma -

George Mason High School

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Brooke Whitehead