Brooke Yahner
Monett,MO
Summary
Committed and hardworking individual with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
2
2
years of professional experience
Work History
Cashier
Caseys Genral Store
05.2021 - 05.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Car Hop
Sonic
09.2020 - 04.2021
- Increased customer satisfaction by providing prompt and friendly service.
- Enhanced sales by upselling menu items and promoting daily specials.
- Maintained a clean and organized workspace for efficient food preparation and delivery.
- Ensured order accuracy, double-checking each order before delivering to customers.
- Collaborated with team members to provide exceptional customer experiences.
- Handled cash transactions accurately, ensuring proper change was given to customers.
Education
High School Diploma -
Pierce City High School
Pierce City, MO05.2022
Skills
- Product Recommendations
- Cash Register Operation
- Customer Service
- Product Restocking
- Cash Handling
- POS Systems
- Customer Assistance
- Cash Drawer Balancing
- Time Management Skills
- Written and Verbal Communication
- Patience and Empathy
- Customer Service Excellence
Timeline
Cashier
Caseys Genral Store
05.2021 - 05.2022
Car Hop
Sonic
09.2020 - 04.2021
High School Diploma -
Pierce City High School
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