Brookelyn Johnson
Shuttle Meadow Country Club
Worcester,MA
2
years of professional experience
Dynamic waitress with a strong emphasis on order taking, food presentation, and customer satisfaction. Committed to enhancing the dining experience through attention to detail and effective team collaboration.
Work History
Restaurant Waitress
1 Year 4 Months- Provided exceptional customer service by accurately taking orders and addressing guest inquiries.
- Ensured timely delivery of food and beverages, enhancing overall dining experience.
- Collaborated with kitchen staff to ensure seamless communication regarding orders and special requests.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Assisted in training new staff on service protocols and menu knowledge for improved efficiency.
- Resolved customer complaints promptly, striving for satisfaction and fostering positive relationships with guests.
- Balanced multiple responsibilities simultaneously, managing order-taking, drink refills, and general guest inquiries effectively.
Waitress
3 Months- Delivered exceptional customer service during events, ensuring guest satisfaction and timely assistance.
- Coordinated setup and breakdown of catering stations, maintaining organization and efficiency throughout events.
- Promoted a positive work environment by assisting colleagues in their tasks whenever necessary for improved team performance.
- Increased event success with exceptional attention to detail in food presentation and table settings.
- Facilitated smooth transitions between event phases through diligent preparation of equipment, materials, and dining spaces.
Education
Bachelor of Science - Robotics Engineering
Skills
Order management
Food styling
Information recall
Sanitation practices
Service quality
Cleanliness
Food safety
Timeline
Restaurant Waitress
Shuttle Meadow Country Club
04.2025 - CurrentRead More
Waitress
The Baltic Restaurant
12.2024 - 03.2025Read More
Worcester Polytechnic Institute
Bachelor of Science from Robotics Engineering
Read More