Brookelyn Perry
Chester,WV
Summary
Compassionate medical professional with expertise in patient care and clinical support. Proven track record of enhancing patient experiences and ensuring quality care through meticulous attention to detail and effective team collaboration.
Overview
13
13
years of professional experience
Work History
Veteran Care Liasion
Xterra Health
Remote
02.2026 - Current
- Assisted customers with account-related questions, providing accurate information and support.
- Investigated and resolved customer inquiries and complaints quickly.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Scheduled appointments efficiently using scheduling software and tools.
- Coordinated with team members to optimize call center workflows.
- Facilitated communication between departments to enhance collaboration and workflow efficiency.
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
- Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
Medical Assistant/Lead Medical Laboratory Technician
River Valley Physicians
East Liverpool, OH
09.2024 - 06.2025
- Assisted in patient intake and appointment scheduling, ensuring seamless clinic operations.
- Conducted vital sign assessments and documented patient information accurately in electronic health records.
- Prepared examination rooms and ensured necessary medical supplies were stocked and organized for procedures.
- Supported physicians during patient examinations by providing necessary instruments and assistance as needed.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
Medical Assistant/Xray Technologist
Allegheny Health
North Fayette, PA
06.2013 - 03.2015
- Assisted physicians with examinations and procedures to enhance patient care quality.
- Managed patient records using electronic health record (EHR) systems for accurate documentation.
- Coordinated patient scheduling and follow-up appointments to optimize clinic workflow.
- Educated patients on treatment plans, medications, and preventive care measures effectively.
- Operated X-ray equipment to produce diagnostic images for patient evaluation.
- Ensured compliance with radiation safety protocols and standards.
- Prepared patients for procedures by explaining processes and positioning them correctly.
- Coordinated scheduling for patient appointments and managed follow-up communications.
Education
Associate of Science - Radiologic Technology
Community College of Allegheny County
Monroeville, PA07-2012
Skills
- Medical terminology knowledge
- Patient scheduling
- Clinical documentation
- Phlebotomy
- Reliable team player
Timeline
Veteran Care Liasion
Xterra Health
02.2026 - Current
Medical Assistant/Lead Medical Laboratory Technician
River Valley Physicians
09.2024 - 06.2025
Medical Assistant/Xray Technologist
Allegheny Health
06.2013 - 03.2015
Associate of Science - Radiologic Technology
Community College of Allegheny County