Brookelynn Walker
Carmichaels,PA
Summary
Professional with commitment to high standards and delivering results. Extensive experience in customer service and retail, providing personalized assistance and maintaining well-organized shop. Known for effective team collaboration and adaptability to changing needs, ensuring smooth operations and customer satisfaction. Key skills include inventory management and sales proficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Golf Shop Attendant
Carmichaels Golf Course
05.2023 - 08.2024
- Collaborated with other team members to ensure smooth operation of the golf shop during peak times and special events.
- Collected payments for sales transactions and issued receipts for merchandise sales, greens fees and cart and club rentals.
- Investigated and promptly resolved customer complaints and escalated unresolved issues to supervisor.
- Contributed to a welcoming atmosphere by maintaining a clean, organized, and visually appealing golf shop environment.
Footwear Associate
Dick's Sporting Goods, Inc
01.2024 - 05.2024
- Maintained a clean and visually appealing store environment, ensuring an enjoyable shopping experience for all customers.
- Collaborated with team members to achieve daily sales targets and deliver exceptional customer service consistently.
- Assisted in visual merchandising tasks such as creating eye-catching displays that showcased the season''s latest styles and trends.
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Crew Member
Dunkin' Donuts
01.2022 - 01.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Lifeguard
Carmichaels Pool
05.2021 - 08.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Education
High School Diploma -
Carmichaels Area School District
Carmichaels, PA06-2023
Skills
- Maintaining store appearance
- Time management mastery
- Inventory control
- Customer service
- Teamwork and collaboration
- Cash handling
- Strong communicator
- Effective problem-solver
Certification
- Certified Personal Trainer (CPT) - National Academy of Sports Medicine (NASM).
- Corrective Exercise Specialization (CES) - National Academy of Sports Medicine (NASM).
- Nutrition Coach Certification – Precision Nutrition.
- First Aid, CPR, AED Instructor's Certificate – American Red Cross.
Timeline
Footwear Associate
Dick's Sporting Goods, Inc
01.2024 - 05.2024
Golf Shop Attendant
Carmichaels Golf Course
05.2023 - 08.2024
Crew Member
Dunkin' Donuts
01.2022 - 01.2023
Lifeguard
Carmichaels Pool
05.2021 - 08.2021
High School Diploma -
Carmichaels Area School District
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