Hi, I’m
Brooke Miner
Uniontown,PA
Summary
Motivated professional looking to add value to an organization in need of great collaboration, interpersonal and multitasking abilities. Has over 12 years of quality control pharmaceutical experience in a highly regulated manufacturing facility. Ability to logically analyze and troubleshoot different types of issues to meeting tight deadlines.
Overview
15
years of professional experience
Work History
Apex Systems - Philips Respironics (Remotely) Mount Pleasant, PA
Data Analyst
10.2022 - Current
Job overview
- First point of contact for patient/end-user inquiries.
- Capacity to work through common troubleshooting and product inquiries.
- Product Portfolio included: Oxygen Therapy Devices both portable and stationary, Nebulizers, CPAP Apnea Devices, Ventilators, Respiratory and Drug Delivery Devices, Positional Obstructive Sleep Apnea Device, and Cough Assist Device.
- Serve as a key contact for escalations from internal and external customers and in assisting, managing and bringing resolution to special requests.
- Acted as an expert on SAP transactions, work instructions and processes used by the team.
- Found solutions to proactively avoid potential errors/ complaints for the team.
- Evaluated solutions and made decisions based on quality policies and customer satisfaction.
- Managed inbound written and phone communication that require escalation for resolution.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Closely abided by all FDA and HIPAA law, regulations and guidelines.
Viatris (formerly Mylan Pharmaceuticals)Morgantown, WV
Chemist II
12.2009 - 07.2021
Job overview
- Responsible for the testing of finished product, raw material, intermediates and packaging components.
- Review paperwork for completeness and accuracy, interprets results, and processes data using LIMS (Laboratory Information Management System).
- Assists in testing and investigations of nonconformance or out of trend analysis including writing action steps and determining root cause via Trackwise system.
- Initiate and revise department Standard Operating Procedures as needed.
- Follow Good Documentation Practices in compliance with pharmaceutical industry standards.
- Calibrated and validated laboratory equipment and instrumentation.
- Organized, analyzed and prepared data.
- Inventoried chemicals and materials and executed monthly audits.
- Maintained, cleaned and labeled laboratory equipment, tools, chemicals and solutions properly.
- Prioritized, organized and worked closely with team members to deliver high quality results, develop solutions and meet strict deadlines for timely global release of products.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Proficient in the areas of UV-Vis Spectrophotometer, Karl Fischer Titration, Thin Layer Chromatography (ID, RC, CP), pH meter, FTIR Spectrophotometer, Loss on Drying, oven/muffle furnace, chloride/sulfide testing, melting range/point, indicator titrations.
- Subject Matter Expert and Trainer for packaging components (bottles, closures, liners, gloves, sleeves, and cotton).
- All work conducted in accordance with laboratory safety policies, Standard Operating Procedures and cGMP guidelines enforced by the FDA.
Johnson Matthey IncSmithfield, PA
Chemist
10.2008 - 04.2009
Job overview
- Responsible for the testing of finished product and raw material.
- Processed and Reviewed Data.
- Interpreted Test Results.
- Adhered to strict documentation guidelines.
- Instrumentation and analysis’ performed: ICP, TGA, BET Surface Area, X-Ray Fluorescence, LECO, Particle Size, pH, Back Pressure Unit, and Microwave Digestion.
ICMIUniontown, PA
Research and Development Chemist
03.2008 - 10.2008
Job overview
- Tested physical and chemical characteristics of new toner ingredients and products.
- Analyzing samples from various market sources to provide information and quantities of compounds present.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Instrumentation and analyses performed: Triboelectrification Determination, DSC, TGA, Shimadzu Capillary Rheometer Procedure, Electrical Properties Determination, Energy Dispersive X-Ray Fluorescence, FT-IR, Melt Index, Particle Size, Powder Tester Flow Meter, Wet Chemistry.
Education
California University of PennsylvaniaCalifornia, PA
Bachelor of Science from Environmental Science
12.2007
Skills
- FDA Compliance
- SAP
- HIPAA
- cGMP Regulations
- Proficient in Microsoft Office
- Subject Matter Expert
- Certified Trainer
- Data Entry, Management & Integrity
- Creating Reports
- Performing Lab Tests
- Calibration Skills
- Reliable & Trustworthy
- Customer Service
- Problem Resolution
- Troubleshooting
- Time Management
- Detail Oriented
- Organizational Skills
Timeline
Data Analyst
Apex Systems - Philips Respironics
10.2022 - Current
Chemist II
Viatris (formerly Mylan Pharmaceuticals)
12.2009 - 07.2021
Chemist
Johnson Matthey Inc
10.2008 - 04.2009
Research and Development Chemist
ICMI
03.2008 - 10.2008
California University of Pennsylvania
Bachelor of Science from Environmental Science
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