Brookie Quist
Layton,UT
Summary
High-energy skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
3
3
years of professional experience
Work History
Server/Expeditor
Tony Lujan
Kaysville, UT
04.2023 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Connecting with customers
- Took orders, and consistently delivering to each customer and their needs
- Answering any questions
- Making customers feel welcomed and satisfied
- Helped coworkers with their customers
- Ran out plates to each customer
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Followed health safety guidelines when preparing and serving food products.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Sales Associate
Body Perfect Tanning
Kaysville, UT
08.2021 - 04.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Tracked sales performance metrics to identify trends in the market place.
- Developed promotional strategies to increase sales volume.
- Attended weekly team meetings to review performance goals and objectives.
- Suggested ideas for improving store operations and increasing profits.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions and offered product advice.
- Assessed customer needs to provide assistance and information on product features.
- Built and maintained relationships with peers and upper management to drive team success.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Education
Associate of Applied Science - Nutrition Sciences
Salt Lake Community College
Salt Lake City, UTSkills
- Patient with customers
- Making sure everyone client feels comfortable
- Clean and organised
- Upselling
- Product Sales
- Sales Strategies
- Service-oriented
- Money Handling
- Inventory Tracking
- Relationship Building
- Customer Service
Timeline
Server/Expeditor
Tony Lujan
04.2023 - Current
Sales Associate
Body Perfect Tanning
08.2021 - 04.2023
Associate of Applied Science - Nutrition Sciences
Salt Lake Community College