Brooklin Garcia
Chicago
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help the team achieve company goals.
Overview
4
4
years of professional experience
Work History
Retail Customer Sales Associate
Best Buy
05.2021 - 06.2024
- Processed transactions efficiently using point-of-sale systems.
- Supported loss prevention initiatives by adhering to company policies and monitoring suspicious activity within the store premises.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Trained new staff on company policies, procedures, and best practices in customer service.
- Adapted quickly to changing inventory and seasonal promotions.
Sales Associate
Market Source
07.2023 - 04.2024
- Assisted customers in product selection and provided exceptional service.
- Maintained organized merchandise displays to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems.
- Built relationships with customers to encourage repeat business.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Server
Dennys Restaurant
10.2020 - 04.2021
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed order accuracy, coordinating with kitchen staff for timely service.
- Trained new servers on menu knowledge and efficient service techniques.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Supported team during peak hours, effectively prioritizing tasks to maximize efficiency.
Education
Bachelor of Science - Psychology
Loyola University of Chicago
Chicago, IL05-2029
High School Diploma -
Addison Trail High School
Addison, IL05-2023
Skills
- Goal oriented
- Merchandise display
- Store maintenance
- Point of sale systems
- Customer support
- Problem resolution
- Guest services
- Attention to detail
- Cleaning and sanitizing
Timeline
Sales Associate
Market Source
07.2023 - 04.2024
Retail Customer Sales Associate
Best Buy
05.2021 - 06.2024
Server
Dennys Restaurant
10.2020 - 04.2021
Bachelor of Science - Psychology
Loyola University of Chicago
High School Diploma -
Addison Trail High School
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