Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Brooklin Wilkerson

Sherman,TX

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Manager

Family Dollar
Bells, TX
01.2024 - Current
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Directed and led employees, supervising activities to drive productivity and efficiency.

Debt Collector

Caine & Weiner
Sherman, TX
11.2022 - 01.2024
  • Identified delinquent accounts and contacted debtors to negotiate payment terms.
  • Analyzed customer financial information and determined appropriate payment plans.
  • Provided timely feedback on collection efforts to management.
  • Monitored customer accounts for changes in payment patterns that could indicate fraud or other suspicious activity.

Bartender

1880 Ice House
Denison, TX
03.2022 - 11.2023
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Greeted customers and provided excellent customer service.
  • Assisted in setting up the bar for service shift.
  • Resolved customer complaints in a professional manner.
  • Adhered to state regulations regarding serving alcohol responsibly.

Patient Coordinator

Stanton Optical
Sherman, TX
03.2020 - 06.2022
  • Coordinated patient appointments and maintained appointment schedule.
  • Managed medical records by filing documents into appropriate folders according to established protocols.
  • Provided support to patients regarding insurance coverage, payment plans, and other financial matters.
  • Pulled patient files and verified insurance before patient's appointment.

Education

Sherman High School
Sherman, TX

Skills

  • Recruiting and interviewing
  • Cost Reduction
  • Product and service knowledge
  • Employee Scheduling
  • Customer Relationship Management (CRM)
  • Account Management
  • Patience and Persistence
  • Legal knowledge

Affiliations

  • volunteering at Sherman Texas local Green house

Certification

  • FDCPA- May 2023

Timeline

Assistant Manager

Family Dollar
01.2024 - Current

Debt Collector

Caine & Weiner
11.2022 - 01.2024

Bartender

1880 Ice House
03.2022 - 11.2023

Patient Coordinator

Stanton Optical
03.2020 - 06.2022

Sherman High School

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Brooklin Wilkerson