Summary
Overview
Work History
Education
Skills
Timeline
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Brooklyn Alisea

Midvale,UT

Summary

Detail-oriented professional with extensive experience in supervising daily operations and ensuring quality standards. Known for reliability and effective service training, ready to enhance team productivity and customer satisfaction in a fast-paced environment.

Overview

4
4
years of professional experience

Work History

Barista Shift Lead

Beans & Brews Coffee House
Sandy, UT
01.2025 - Current
  • Supervised daily operations and ensured adherence to quality standards.
  • Resolved customer complaints promptly, fostering positive experiences and loyalty.
  • Coordinated shift schedules to optimize staffing based on peak hours.

Sales Associate

Ulta Salon
Taylorsville, UT
08.2024 - 04.2025
  • Assisted customers with product selection and provided tailored recommendations based on individual needs.
  • Maintained knowledge of current promotions and sales to inform customer purchases effectively.
  • Conducted inventory checks and restocked shelves to maintain optimal product availability for customers.

Front Desk Receptionist

Best Western Hotel
Sandy, UT
07.2024 - 03.2025
  • Greeted and assisted guests with check-in and check-out processes, ensuring a smooth arrival and departure experience.
  • Managed multi-line phone system, directing calls efficiently to appropriate departments or personnel.

Cashier Team Lead

Freddy's Frozen Custard & Steakburgers
Midvale, UT
08.2022 - 11.2024
  • Supervised daily operations, ensuring efficient service delivery and customer satisfaction.
  • Trained new cashiers on register systems and company policies to improve team performance.
  • Implemented workflow improvements that enhanced speed of service during peak hours.
  • Resolved customer complaints effectively, fostering a positive dining experience for guests.

Education

High School Diploma -

Utah Virtual Academy
Midvale, UT

Skills

  • Cash handling
  • Opening and closing procedures
  • Service training
  • Cash handling proficiency
  • Cleanliness standards
  • Shift scheduling
  • POS system operation
  • Attention to detail
  • Reliability
  • Team leadership

Timeline

Barista Shift Lead

Beans & Brews Coffee House
01.2025 - Current

Sales Associate

Ulta Salon
08.2024 - 04.2025

Front Desk Receptionist

Best Western Hotel
07.2024 - 03.2025

Cashier Team Lead

Freddy's Frozen Custard & Steakburgers
08.2022 - 11.2024

High School Diploma -

Utah Virtual Academy
Brooklyn Alisea