BROOKLYN ANDERSON
Sterling Heights,MI
Summary
Experienced Paraprofessional with a strong track record of building connections with students, parents, and colleagues. Skilled in offering culturally responsive support to meet the unique needs of students. Creates an inclusive environment where students feel comfortable asking questions and grasping new concepts. Also brings a background as an Intuitive Beauty Advisor, with expertise in understanding customer needs and implementing effective sales strategies. Excels in growing and retaining a client base. Known for innovative design skills that inspire customer confidence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
PARAPROFESSIONAL
ORCHARD VIEW MIDDLE SCHOOL
2022.10 - 2024.06
- Monitored student behavior, provided assistance, and implemented behavior goals and objectives. Collaborated with staff members, coordinated with parents, and attended mandatory meetings and trainings.
- Built solid relationships with students, parents, and faculty members to enhance the learning experience.
- Provided supervision, guidance, and assistance to students in both classroom and common areas.
- Assisted teachers with behavioral interventions to enhance classroom management and monitored student progress.
- Ensured the safety of students during non-instructional periods such as lunch, recess, and field trips through supervision.
Beauty Advisor
Sephora
2022.05 - 2022.09
- Contributed to a high-quality customer service experience by creating a friendly and helpful environment
- Provided consumer with product knowledge, suggestions, and demonstrations.
- Achieved significant growth in sales revenue by successfully identifying and fulfilling customer requirements through expertly executed upselling and cross-selling strategies.
- Sustained an orderly and aesthetically pleasing display of products, which generated greater customer attention and interaction.
- Stayed informed about industry trends, providing insightful recommendations for popular and upcoming products.
SERVER
DOCKERS FISH HOUSE
2019.06 - 2022.03
- Closely collaborated with team members to optimize workflow and deliver exceptional guest experiences during peak hours.
- Delivered timely and personalized food and beverage services, addressing specific customer needs.
- Effectively showcased strong multitasking skills in efficiently handling multiple tables at once while upholding top-notch service.
- Effectively utilized the POS system for tasks such as order placement, bill management, and handling of complimentary items.
- Built and maintained strong rapport with loyal clientele.
- Maintained cleanliness and organization of dining area to ensure a pleasant guest experience.
Beauty Advisor
Ulta Beauty
2021.02 - 2021.08
- Contributed to a high-quality customer service experience by creating a friendly and helpful environment
- Provided product knowledge, suggestions and demonstrations to the consumer.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Processed payments, entering sales in register for prompt customer service.
Education
HIGH SCHOOL DIPLOMA -
MONA SHORES HIGH SCHOOL
NORTON SHORES, MI06.2020
Skills
- Behavior Management
- Effective Communication
- Helping Students with Special Needs
- Small Group and Individual Assistance
- Sales Techniques
- Exceptional customer service
- Hospitality service expertise
- Team Collaboration
- Upselling strategies
- Retail experience
- Learning Disabilities Support
- Collaboration with teachers
Certification
WORK KEYS, COMPLETED, 2023
References
- JENNIFER HARRIS, MANAGER, DOCKERS FISH HOUSE, 3505 MARINA VIEWPOINT, MUSKEGON, MI, 49441, (231) 755-0400, (231) 288-6300
- JESSICA FLORES, MANAGER, ULTA BEAUTY, 5711 HARVEY, MUSKEGON, MI, 49444, (231) 798-2371, (231) 215-3174
- JOSHUA SMITH, PRINCIPAL, ORCHARD VIEW SCHOOLS, 35 S SHERIDAN, MUSKEGON, MI, 49442 (231) 286-3049)
Accomplishments
Successfully completed required certification of Work Keys (2023) to become certified Paraprofessional in the state of Michigan.
Timeline
PARAPROFESSIONAL
ORCHARD VIEW MIDDLE SCHOOL
2022.10 - 2024.06
Beauty Advisor
Sephora
2022.05 - 2022.09
Beauty Advisor
Ulta Beauty
2021.02 - 2021.08
SERVER
DOCKERS FISH HOUSE
2019.06 - 2022.03
HIGH SCHOOL DIPLOMA -
MONA SHORES HIGH SCHOOL
WORK KEYS, COMPLETED, 2023
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