Summary
Overview
Work History
Education
Skills
Timeline
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Brooklyn Anderson

Tampa,FL

Summary

Highly adaptable professional with over 9 years of customer service experience across various industries including Healthcare, Retail leadership and Real Estate sales. A fast learner with a "lead-by-example" philosophy, consistently exceeding sales targets and customer satisfaction benchmarks. Adept at managing high-volume operations and mentoring staff to provide personalized, expert-level service in evolving markets.

Overview

8
8
years of professional experience

Work History

Patient Advocate

AYR WELLNESS
Lakeland , FL
11.2025 - Current

Provided personalized brand and product advice to meet individual patient wellness goals. Dispensed medical cannabis products in strict adherence to state health regulations. Managed inventory control for all medicinal products, ensuring accuracy and preventing discrepancies. Executed thorough ID verification and patient credential checks to ensure compliance with legal requirements. Exceed sales goals and improve profitability by aligning sales strategies and business plans with market trends.

ACCOUNT SALES MANAGER

Redbull Distribution
Brandon, Florida
01.2025 - 10.2025

Drove revenue growth by leading the Sales Team to exceed targets. Built and maintained strong client relationships, increasing customer loyalty.

Monitored competitor activities and adapted strategies to identify growth opportunities.

TEAM LEADER

Target
Gainesville, FL
05.2020 - 01.2025

Ensured efficient store operations by leading a dedicated team focused on customer satisfaction. Resolved escalated customer queries swiftly, enhancing overall service quality. Trained new staff on company policies to uphold operational standards. Oversaw daily workflow through effective task assignment among team members. Cultivated positive work culture with team-building initiatives and clear communication. Maintained store inventory to deliver an exceptional guest experience.

Manufacturing Technician

Liberty Health Sciences
Gainesville, FL
03.2020 - 11.2020

Ensured strict quality control standards to uphold product integrity and safety in cannabis manufacturing. Managed inventory control for raw materials and finished goods, preventing discrepancies in production flow. Verified lot numbers and batch tracking data, achieving 100% compliance with state regulations and internal audits. Collaborated with production teams to enhance manufacturing processes while maintaining high-quality standards.

PHARMACY TECHNICIAN

CVS Pharmacy
Gainesville, FL
01.2018 - 04.2020

Ensured accurate documentation of patient information and prescription details in pharmacy system.

Managed inventory levels, restocking pharmacy supplies as necessary to meet demand. Educated patients on medication usage, side effects, and safety precautions. Maintained a clean, organized work environment adhering to safety standards.Prepared medications by counting, pouring, labeling, and verifying doses prior to dispensing. Performed data entry for patient profiles, billing information, and prescription orders into pharmacy software.

Education

FLORIDA REAL ESTATE LICENSE -

Florida Real Estate Institute
11-2025

Associate of Arts - BUSINESS ADMINISTRATION

Santa Fe College
Gainesville, FL
06-2019

Skills

  • Customer Relationship Management
  • Visual Merchandising
  • Team Leadership
  • Collaboration
  • Social Media Marketing
  • Legal Document Preparation
  • Communication
  • Medication Verification
  • Organizational Skills
  • Real Estate Management
  • Compliance assurance
  • Problem-Solving

Timeline

Patient Advocate

AYR WELLNESS
11.2025 - Current

ACCOUNT SALES MANAGER

Redbull Distribution
01.2025 - 10.2025

TEAM LEADER

Target
05.2020 - 01.2025

Manufacturing Technician

Liberty Health Sciences
03.2020 - 11.2020

PHARMACY TECHNICIAN

CVS Pharmacy
01.2018 - 04.2020

FLORIDA REAL ESTATE LICENSE -

Florida Real Estate Institute

Associate of Arts - BUSINESS ADMINISTRATION

Santa Fe College
Brooklyn Anderson