Experienced candidate with passion for verifying safety and security of all individuals within area of responsibility. Hardworking individual with excellent eye for detail and in-depth knowledge of emergency situation protocols and procedures. Natural problem-solver with keen ability to relate to people of all ages and backgrounds.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lifeguard
Aquatic Services
05.2023 - Current
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Provided friendly customer service to guests and addressed concerns.
Monitored safety of guests in and around swimming pool.
Attentively monitored swimmers to identify distress.
Educated patrons on safety protocols and enforced safety rules.
Responded to patron incidents in professional and timely manner.
Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
Scanned main areas to monitor for any safety risks.
Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
Shared tips with patrons on swimming techniques and strength training.
Laundry Attendant
Desert Perinatal Associates
10.2021 - Current
Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
Collected soiled linens and clothing and pretreated stains.
Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
Examined dried clothes to identify stains, tears and issues.
Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.
Operated machines correctly by following machine instructions and safety regulations.
Observed and adjusted machine cycle times, achieving quality results.
Front Desk Receptionist
Total Sports Medicine And Orthopedics
02.2022 - 12.2022
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Collected room deposits, fees, and payments.
Entered and updated sensitive customer information during check-ins and room changes.
Confirmed important personal and payment information for compliance with security and payment card industry standards.
Confirmed appointments, communicated with clients, and updated client records.
Organized, maintained and updated information in computer databases.
Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Answered multi-line phone system and transferred callers to appropriate department or staff member.
Education
Palo Verde High School
Las Vegas, NV
05.2024
Skills
Team Collaboration
Public Safety
Crisis Intervention
Physical Fitness
Team Bonding
Patron Experiences
Lifeguard Procedures
First Aid
Certification
First Aid/CPR Certified
AED Certified
Lifeguard Certified
Timeline
Lifeguard
Aquatic Services
05.2023 - Current
Front Desk Receptionist
Total Sports Medicine And Orthopedics
02.2022 - 12.2022
Laundry Attendant
Desert Perinatal Associates
10.2021 - Current
Palo Verde High School
First Aid/CPR Certified
AED Certified
Lifeguard Certified
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