Brooklyn Bilodeau

• Liaised between guest services and cahsier by greeting customers and answering calls to promote smooth transition of service functions.
• Recorded amounts received and prepared cash reports of daily transactions to verify against cash-on-hand.
• Learned duties for various positions and provided backup at key times.
• Handled customer complaints promptly with genuine concern and according to company guidelines to maintain organizational safety, welfare and integrity.
• Printed repair orders, parts invoices, bills and itemized lists to show amount due and collected from customer in cash, check or authorized charge account.
• Maintained knowledge and understanding of extended service policies to accurately process extended warranty payments for repair orders.

• Assisted with special events and programs.
• Maintained clean, neat, and operational facilities to serve program needs.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Represented organization positively and professionally while providing community with needed services.
• This program is about Cystic Fibrous kids, so they can't be within 6 feet of each other, so we prepare events were they are spread out, and still have a fun time.

• Assisted with special events and programs.
• Maintained clean, neat, and operational facilities to serve program needs.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Used strong interpersonal communication skills to convey information to others.
• Gave showers and bed baths. Help them get dressed and brush their hair.
• Did blood sugar test, blood pressure, and heart rate, and helped them use the Hoyer lift to get them on their chair or back on the bed.

• Helped out serving tea, meals, and dessert for tea party events, and bigger events, like a bachelors tea party and lunch.
• Swept the grounds outside of leaves and acorns, off the sidewalk, so that people could walk and it looks nice.
• I assisted with leading tour groups with help from my mentor around the museum.
• Cleaned up after the events and did dishes.

• Helped set up the rock climbing area before we let people go up on it.
• I helped strapped up people into vest and clip them onto the rope, so they can climb.
• I informed the rules of rock climbing to people who wanted to do it such as how to get down and the safety rules.
• After the event was over I helped take it down and assist the people who were in charge of it.

• Assisted with special events and programs.
• Maintained clean, neat, and operational facilities to serve program needs.
• Used strong interpersonal communication skills to convey information to others.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Helped residents take a shower

-I side-walked with a horse with a kid on it and its a therapy for kids with disabilities.

-I helped cleaned up the arena after the lesson would be over

-There was a lot of activities like walking in the forrest while the kid would learn things like colors, pictures, and numbers

I created bookmarks, clean shelves, put books back to their spot, and organize books.

• Maintained clean, neat and operational facilities to serve program needs

• Prepared healthy, age-appropriate snacks and meals.
• Sanitized dishes and tabletops frequently touched surfaces to prevent spreading of germs.
• Organized and cleaned home after activities by picking up toys and straightening up play room.
• Balanced play time and brought them to bed at appropriate time.

• Walk dog 3 times day on long walks to get exercise and even played many activities.
• Able to feed and give water at same time twice day.

• Helped make bookmarks for people and set up places to put the bookmarks at.
• Created welcoming and comfortable space by keeping library clean and organized.