Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooklyn Boerner

Student
2200 N 56th Terr, Hollywood,FL

Summary

Organized and dependable professional with extensive experience in customer service and POS system operation, demonstrated at Michaels and Char-Hut. Proficient in time management, significantly enhancing customer satisfaction and efficiency. Known for reliability and a proactive approach in improving store organization and transaction processes. Can manage multiple priorities with a positive attitude.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Michaels
Davie, FL
05.2023 - 06.2024

Provided excellent customer service and assistance and maintained store organization and product displays. Efficiently operated the cash register and managed transactions exceptionally.

  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Helped customers locate items, and join reward programs.

Cashier

Char-Hut
Tamarac, FL
06.2020 - 08.2022
  • Demonstrated excellent customer service skills to increase customer satisfaction.
  • Cross-trained in other areas of restaurant to provide additional support during busy periods.
  • Adhered to all company policies regarding cash handling, food safety procedures, and workplace conduct expectations consistently throughout employment tenure.
  • Enhanced customer satisfaction by providing fast and accurate order processing at the drive-thru window.
  • Understood restaurant menu, limited-time offers and promotions to answer guest questions.

Education

Associate of Arts - Nursing

Broward College
Davie, FL
06.2025

Skills

    Customer Service

    Collaboration

    Time Management

    Reliability and punctuality

    POS System Operation

Timeline

Retail Sales Associate

Michaels
05.2023 - 06.2024

Cashier

Char-Hut
06.2020 - 08.2022

Associate of Arts - Nursing

Broward College
Brooklyn BoernerStudent