Brooklyn Bradley
Bull Dog Brew
Cleveland,MO
1
year of professional experience
Energetic barista known for exceptional customer service and a talent for building rapport. Experienced in upselling and creating seasonal beverage menus that drive sales and enhance customer satisfaction.
Work History
Barista
7 Months- Prepared high-quality espresso beverages in accordance with established recipes and standards.
- Maintained cleanliness and organization of workstations to ensure efficient operations.
- Assisted customers with menu selections, providing recommendations based on preferences.
- Operated cash register, processed payments, and handled customer transactions accurately.
- Monitored inventory levels, restocked supplies as needed to meet demand.
- Collaborate with team members when more than person was on shift.
- Maintain and operate espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Promote a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interact with customers during hectic periods to promote a fun, positive environment.
- Clean counters, machines, utensils, and seating areas daily.
- Control line and crowd with quick, efficient service.
- Maintain regular and consistent attendance and punctuality.
- Listen carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Train new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Educate customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Increase repeat business by providing exceptional customer service and building rapport with patrons.
- Enhance customer experience by crafting customized beverage orders to meet individual preferences.
- Create seasonal beverage menu, driving increased interest and sales during holiday periods.
Education
No Degree - Health/Human Services
- Awarded Varsity Letter in Softball, Freshman and Sophmore year
- Academic All State Softball, Freshman and Sophmore year
- 2nd Team All District Softball, Sophmore year
- Acknowledged for leading the High School Flag Football team in Receptions, Reception yards, rushing yards, touchdowns and being a leader to her teammates as a Freshman
- Acknowledged multiple times as student of the month, quarter or year for a 4.0 GPA and character.
Skills
Time management
Friendly and outgoing
Attention to detail
Team player
Safe food handling
Customer service
Food Handlers Licence
I completed the the food handlers course and passed the test on the first attempt to receive my food handlers license so I can effectively serve our customers.
Timeline
Barista
Bull Dog Brew
11.2025 - CurrentRead More
Belton High School
No Degree from Health/Human Services
Read More