Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooklyn Collins

Portland,OR

Summary

Orderly committed to maintaining clean and organized work areas for food prep and storage. Provides active support to cooks by sanitizing equipment and tools, monitoring food portions and filling containers for take-out requests. Eager to help new staff members develop quick, clean workflows without sacrificing service quality.

Overview

3
3
years of professional experience

Work History

Fulfillment Associate

Canary Marketing
06.2023 - Current
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Increased on-time delivery rates by prioritizing urgent shipments and effectively managing workload distribution among team members.
  • Streamlined order processing by implementing efficient picking and packing techniques.
  • Expedited order returns processing while minimizing losses through careful inspection, accurate documentation, and efficient processing procedures.
  • Consistently met high standards for cleanliness and organization within the fulfillment center, ensuring an orderly working environment for all team members.
  • Provided excellent customer service with prompt communication regarding order updates or concerns when necessary.
  • Optimized storage space utilization through strategic placement of products in designated areas according to size, weight, and frequency of use.
  • Collaborated with team members to optimize workflows and improve overall operational performance.
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Reduced product damage rates through proper handling, storage, and packaging procedures.
  • Strengthened supply chain efficiency by promptly reporting any discrepancies or issues to supervisors for timely resolution.
  • Continually improved order accuracy by refining pick-and-pack processes based on feedback from quality control checks.
  • Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing.

Sandwich Artist

SUBWAY®Restaurants
04.2022 - 06.2022
  • Assisted in maintaining up-to-date product knowledge by staying current with recipe changes, ingredient sourcing updates, and nutritional information updates.
  • Increased speed of service through effective multitasking and time management skills.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.
  • Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
  • Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.

Pantry/Stock Room Associate

Spaghetti Factory
07.2021 - 12.2021
  • Minimized product damages during transit by properly packing fragile items using protective materials like bubble wrap or foam inserts.
  • Reduced stock discrepancies by conducting regular audits and reconciling physical inventory with system data.
  • Contributed to increased sales by promptly restocking shelves with high-demand items during peak shopping hours.
  • Assisted with inventory receiving process, inspecting incoming deliveries for accuracy, quality control issues, or signs of tampering before entering them into the system.
  • Contributed to a positive working environment through strong collaboration with team members and proactive problem-solving when challenges arose.
  • Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
  • Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.

Education

Communication Studies

Portland State University
Portland, OR
09.2022

High School Diploma -

David Douglas High School
Portland, OR
06.2022

Skills

  • Preparation techniques
  • Dependable and Responsible
  • Customer Service
  • Order Picking
  • Material Handling
  • Inventory Maintenance
  • Warehouse Safety
  • Stock Rotation
  • Pulling and Preparing Orders
  • Sorting and Organizing
  • Product picking
  • Excellent Communication

Timeline

Fulfillment Associate

Canary Marketing
06.2023 - Current

Sandwich Artist

SUBWAY®Restaurants
04.2022 - 06.2022

Pantry/Stock Room Associate

Spaghetti Factory
07.2021 - 12.2021

Communication Studies

Portland State University

High School Diploma -

David Douglas High School

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Brooklyn Collins