Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cary Greene

Houston,TX

Summary

Dedicated Fulfillment Associate with strong expertise in effective communication and customer service. Proven ability to manage order fulfillment efficiently while ensuring quality control and safety compliance.

Overview

6
6
years of professional experience

Work History

Fulfillment Associate

Walmart
Rosenberg, Texas
10.2025 - Current
  • Collaborated with team members to streamline workflow during peak hours, enhancing order processing speed.
  • Communicated with customers regarding order inquiries and status updates, improving customer satisfaction.
  • Adhered to quality control guidelines when handling merchandise prior to shipment, ensuring accuracy and reducing returns.

Delivery Driver

Propel Logistics International
Houston, Texas
07.2025 - 10.2025
  • Conducted vehicle inspections to ensure compliance with safety regulations, enhancing operational safety.
  • Facilitated training for new drivers on safety protocols and operational procedures, promoting adherence to company standards.
  • Executed timely deliveries across assigned urban and rural routes, ensuring customer satisfaction and reliability.

Customer Service Representative

Victoria Secret
Houston, Texas
07.2022 - 12.2022
  • Educated customers on promotions, loyalty programs, and product features to enhance their purchasing decisions.
  • Participated in training sessions, enhancing product knowledge and service skills to improve customer interactions.
  • Answered customer inquiries, providing accurate information on products and services to support informed choices.

Customer Service Representative

Walmart
Houston, Texas
08.2020 - 11.2021
  • Guided customers through product selection, ordering, billing, returns, exchanges, and technical support to enhance satisfaction.
  • Cultivated strong customer relationships, fostering loyalty and encouraging repeat business.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

Some College (No Degree) - Civil Engineering

Prairie View A&M University
Prairie View, TX

Skills

  • Order fulfillment
  • Warehouse operations
  • Shipment preparation
  • Order preparation
  • Inventory reporting
  • Product quality checks
  • Quality control
  • Safety compliance
  • Warehouse safety
  • Effective communication
  • Customer service
  • Team collaboration
  • Issue resolution techniques
  • Problem-solving
  • Time management
  • Multitasking and organization
  • Detail-oriented
  • Data entry
  • Flexible schedule
  • Physical stamina
  • Heavy lifting
  • Project management
  • Data analysis
  • Salesforce CRM system proficiency
  • Client relations
  • Schedule coordination
  • Willing to learn
  • Problem solving
  • Salesforce CRM system proficiency

Timeline

Fulfillment Associate

Walmart
10.2025 - Current

Delivery Driver

Propel Logistics International
07.2025 - 10.2025

Customer Service Representative

Victoria Secret
07.2022 - 12.2022

Customer Service Representative

Walmart
08.2020 - 11.2021

Some College (No Degree) - Civil Engineering

Prairie View A&M University
Cary Greene