Brooklyn Coon
AVON
Summary
Dynamic and resourceful professional with experience at Athletico, excelling in patient care and communication. Proven ability to enhance operational efficiency and foster empathetic relationships while adhering to HIPAA protocols. Recognized for meticulous attention to detail and teamwork, ensuring optimal patient outcomes in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Rehabilitation Technician
Athletico
Plainfield
07.2025 - Current
- Assisted patients with therapeutic exercises and mobility tasks.
- Organized and maintained therapy equipment and supplies.
- Monitored patient progress during rehabilitation sessions.
- Reported any changes in the condition of the patient to the supervising therapist immediately.
Customer Service Representative
Target
AVON
08.2024 - Current
- Responded to customer requests for products, services, and company information.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Delivered prompt service to prioritize customer needs.
- Increased efficiency and team productivity by promoting operational best practices.
Avon Junior Athletics Association
AVON
08.2024 - Current
- Coaches young athletes in various sports to help strengthen their bodies, minds, and also sport performance, as well as having fun and creating childhood friendships and memories.
Certified Medical Assistant
Community Health Network
Danville
07.2023 - 03.2024
- Promoted office efficiency by coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Prepared and administered medications to alleviate patient symptoms.
- Explain procedures to patients to reduce anxieties and increase patient cooperation.
- Obtained and documented patient medical history, vital signs, and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in the office.
Education
High School -
Avon High School
AVON, Indiana05.2023
Associates - Medical Assisting
Ivy Tech
AVON, Indiana05.2023
Bachelor of Science - Exercise Science
University of Indianapolis
Indianapolis, INSkills
- HIPAA protocols
- Patient care
- Communication skills
- Self-reliance
- Accuracy and attention to detail
- Teamwork skills
- Creativity and resourcefulness
- Excellent organizational skills
Volunteer Experience
- Avon Junior Athletics Association, Coach, 08/01/24, present, Coaches young athletes in various sports to help strengthen their bodies, minds, and also sport performance, as well as having fun and creating childhood friendships and memories.
- Active Grace, Volunteer, 01/01/17, present, Blessing others by preparing meals., Packing sanitation, food and clothing bags., Human Development by working in gardens, teaching classes and mentoring., Repairing, furnishing and replacing a cabin for individuals or families.
Languages
English
Personal Information
Hobbies: Competitive volleyball (13 years), Participating in the Indianapolis Mini Marathons (5 years), Serving at Children's Ministries (10 years), Supporting food pantries (2 years), Spending time with friends, family, and my daughter!
Timeline
Rehabilitation Technician
Athletico
07.2025 - Current
Customer Service Representative
Target
08.2024 - Current
Avon Junior Athletics Association
08.2024 - Current
Certified Medical Assistant
Community Health Network
07.2023 - 03.2024
High School -
Avon High School
Associates - Medical Assisting
Ivy Tech
Bachelor of Science - Exercise Science
University of Indianapolis
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