Brooklyn Dillard
Lusby,MD
Summary
Dynamic and empathetic professional with a proven track record at Sleepy Hollow Elementary School, enhancing children's social skills and ensuring their well-being. Expert in parent-teacher communication and CPR certified, I've led initiatives that significantly enriched daycare experiences. My background also includes strategic business improvements and staff development at Hair Cuttery Salon, showcasing my patience and ability to foster positive environments. I am wonderful with customer service and data entry.
Overview
2
2
years of professional experience
Work History
Daycare Aide/teacher
Sleepy Hollow Elementary School
Huntingtown, MD
07.2024 - Current
- Provided individualized attention to each child, ensuring their emotional and social needs were met.
- Supported the implementation of positive reinforcement techniques to shape appropriate behaviors among children.
- Assisted in maintaining a clean and safe environment for children, promoting optimal well-being and health standards.
- Ensured compliance with all local, state, and federal regulations governing the operation of a daycare facility.
- Communicated effectively with parents, providing updates on their child''s progress and addressing any concerns or questions.
- Aided in developing fine motor skills through arts and crafts projects, enabling improved dexterity among the children.
- Promoted good health by preparing meals with organic and natural ingredients.
- Assisted with naptime routines, providing a calm atmosphere conducive to restful sleep for all children in care.
- Led age-appropriate activities incorporating music, movement and stories for groups of Number children ages Number to Number.
- Organized field trips and special events that enriched the overall daycare experience for both staff members and families alike.
- Created a nurturing environment by offering comfort during moments of distress or separation anxiety among the children.
Assistant Manager
Hair Cuttery Salon
Lusby Md
05.2022 - 06.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Oversaw daily operations to maintain store cleanliness and organization.
Education
Patuxent High School
Lusby, MD06.2023
Skills
- Patience and Empathy
- Parent-Teacher Communication
- Social Skills Promotion
- CPR Certified
- Customer service
- Data entry
Timeline
Daycare Aide/teacher
Sleepy Hollow Elementary School
07.2024 - Current
Assistant Manager
Hair Cuttery Salon
05.2022 - 06.2024
Patuxent High School