Brooklyn Jaca
Boise,ID
Summary
Professional with focus on leading and managing barista teams, ensuring high-quality service, and maintaining operational efficiency. Strong background in beverage preparation, customer service, and inventory management. Known for fostering team collaboration, adapting to changing needs, and consistently delivering results. Skilled in training staff, managing schedules, and upholding company standards.
Overview
4
4
years of professional experience
Work History
Barista Shift Lead
Coffee Corral
04.2021 - 07.2024
- Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
- Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
- Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
- Memorized ingredients and recipes for wide variety specialty drinks.
- Mentored new hires, sharing knowledge and expertise to ensure their success as baristas.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
Shipping and Inventory Coordinator
Eagle Cap Nursery
03.2020 - 06.2024
- Planned production schedules, taking employee production rates, company needs and seasonal changes into account.
- Resolved discrepancies between physical counts and electronic records through thorough investigation and reconciliation efforts.
- Managed vendor relationships to ensure timely deliveries of high-quality products at competitive prices.
- Reduced stock discrepancies by diligently investigating variances and resolving issues promptly.
- Investigated and resolved variances in inventory counts on monthly basis.
Education
Bachelor of Science - Business Administration And Management
Boise State University
Boise, ID12.2026
High School Diploma -
Baker High School
Baker City, OR06.2023
Skills
- Cash handling proficiency
- Barista Training
- Cleanliness standards
- Staff Management
- Task Delegation
- Microsoft Excel
- Problem-Solving
- Quick Learner
Timeline
Barista Shift Lead
Coffee Corral
04.2021 - 07.2024
Shipping and Inventory Coordinator
Eagle Cap Nursery
03.2020 - 06.2024
Bachelor of Science - Business Administration And Management
Boise State University
High School Diploma -
Baker High School
Similar Profiles
Kimber RayKimber Ray
Owner at Coffee Corral Co.Owner at Coffee Corral Co.
Kaitlyn HebertKaitlyn Hebert
Mobile Coffee Shop Owner at The Coffee CorralMobile Coffee Shop Owner at The Coffee Corral
Muiz KhanMuiz Khan
Bar Manager at Pony Corral GrantBar Manager at Pony Corral Grant
Stephanie FREEMANStephanie FREEMAN
Medical Billing Specialist at MSNMedical Billing Specialist at MSN
Keaton CameronKeaton Cameron
Outbound Call Center Agent at DaBellaOutbound Call Center Agent at DaBella